I think this hotel is not great for anyone over 30. The beds are too hard, the rooms big on "design" but low on comforts. A luggage rack and tissues are two things they don't seem to have heard of. In addition, bathroom doors that don't "really" close don't work for me - even when I am vacationing with my... more

Great location, right on the Gran Via and within easy travel by metro to anywher for 1 or 2 euros. The staff were very friendly and approachable, great spoken english. There was a massive fight in one of the rooms when we were there but the staff sorted it out very quickly and it was quiet each night thereafter. Some... more

The bathroom of the first room we got at Hotel Italia must have experienced the repeated flooding one of the earlier reviews described, since it had a very strong smell of mold in it. Looking at how the bathroom was constructed some kind of unwanted growth seemed inevitable, as I could see inside the wall through a crack between the... more

We loved this hotel. We needed a triple room for a college daughter staying with us and the room was huge. The shower was invigorating. Balcony is small but you can step out and take a photo of the street below. The internet allowed us to unwind after a day out and about. We used the subway due to its... more

The best thing about this hotel is the location. When we got out at the Gran Via metro station it was like being in the middle of Oxford street- it's not quiet (so if that's what you want look else where) but is very lively and around Xmas time was beautifully decorated. It is 5 minutes walk to Sol and... more

We loved the location (few steps away from the metro station Gran Via). We could walk everywhere because it is very central. it is quiet enough and clean and comfortable. Free internet in the room. Be ready: nobody seems to speak English in madrid. Luckily I am Italian so we understood each other quite easily. more

We thought the Hotel staff and Hotel were very nice and above what i expected. The room was quite large and the shower was a hydro shower with about 5 jets. Ideal for waking you up in the morning after a late night/early morning in the clubs and pubs. It is in a great location on the Gran Via and... more

My husband and I booked into the Petit Palace Italia for 3 nights between Christmas and New Year. The location is good - just off the Gran Via and everywhere was within walking distance. Surprisingly little noise from the traffic. Our room was clean and basic. When we used the shower, we flooded the entire bathroom and bedroom - we... more

We stayed in this hotel for 3 days in AUGUST, once again my reference was from the trip advisor, which we were lucky for the 3rd time in our choice, the hotel is very nice the securaty very high, very clean , friendly stuff especially the Morrocen guy, he was very helpfull , the buffet was nice , but to... more