4 of us stayed for 2 nights at The Santa Lucia. The hotel itself was OK but showing signs of lack of up keep. Staff were polite and helpful. Unfortunately we picked the wrong weekend to stay as alot of the city was shut for holidays, and the hotel was desserted - no atmosphere at all. Naples is an absolute... more

I booked a special 'family escape' from the hotel's website. We were given a beautiful suite with 2 balconies with a view of the harbour. There were pastries waiting for us. The hot buffet breakfast was wonderful - included bacon and eggs, cereal, fruit, cappuccino and hot chocolate for the kids. It was only a 10 - 15 minute walk... more

During my first stay, I was lucky to get a room with a decent peripheral view of the Bay of Naples from my little balcony. Be sure to ask for a room with a tub instead of just a shower. I stayed at the hotel at the beginning and end of my trip and the difference in the rooms with... more

We had originally booked to spend the last 2 nights of our italy holiday at the palazzo alabareiri - they cancelled our booking on teh day we were due to arrive & booked us in to Grand Hotel Santa Lucia instead which although cheaper than the original hotel, in my opinion, is a far superior hotel. I was travelling with... more

Myself and Hubby stayed here for one night recently, on our way to a week's stay in Positano on the Amalfi Coast. This hotel was such a fabulous start to our holiday! We arrived at about 10.30pm and the hotel was quiet, but no problem at all checking in so late. Very professional at reception, and any extra information that... more

My partner and I spent four nights at the Grand Hotel Santa Lucia in early March of this year, and we could not have been better served. Our room was luxurious and comfortable -- we were in a front corner on the third floor, glorious views from two balconies out over the bay of Naples to Capri and (just around... more

This hotel is certainly what it says on the tin; grand. I had a junior suite with a sea view. The room was remarkably spacious with sitting area, desk and a monster of a bed. The bathroom however was sublime, with a jacuzzi tub you could have done laps in. The front windows opened onto a small balcony with a... more

We just returned from two days at the Grand Hotel Santa Lucia. From the moment we walked in -- where Francesca provided fantastic service at the desk, made perfect restaurant recommendations, and found us a very knowledgeable guide, to the rooms with amazing views of the Naples Harbor and Mount Vesuvius, the birthday cake they sent up for my husband... more

We have just come back from a 4 nights stay at Santa Lucia. I have to say that since I stayed several times in other hotels of the same company I got high expectations. Unfortunately, the experience has been average. We booked a standard room and were assigned a room on the fifth floor, on the side of the hotel... more