I was really taken with this place, subject to two small issues which I'll get to in a minute. This is either a new building which has been very convincingly designed to look older, or an old building which has been extremely well maintained. Either way , it's a great place to be. The whole decor is elegant and stylish,... more

We have just returned after a 4 night stay. We were some of the first to suffer from the mess at Terminal 5 at Heathrow. There was little that the desk staff could do but they were kind and took our details and kept a check on the situation for us. They were helpful in pointing us to where we... more

Recently on my first trip to Milan; stayed at the Visconti together with my wife. I must say - the front desk staff must have been one of the most unfriendly around. Have a devil may care attitude where they don't even acknowledge the presence of a guest to the hotel to attend to when we check in. Have to... more

The Grand Visconti Palace is a breath of fresh air on the Milan hotel scene, which generally consists of small, poorly maintained, overpriced properties with cold service. Since I go to Milan fairly often on work, after suffering through many unpleasant experiences, I found the Grand Visconti an oasis -- with beautiful, calm, spotlessly clean rooms, the visual relief of... more

I have just returned from a business trip to Milan and stayed in the Grand Visconti for one night. The initial impression of the hotel is very positive; it is spacious, elegant and somewhat grand. Arriving mid evening, about 9.00pm, I found the reception staff to be stern and unwelcoming and the initial room assigned 'very smoky' despite being a... more

A wonderfully friendly hotel and although can see mailny set for business travellers, couldn't fault the assistance given to me as a tourist. The staff were friendly and went out of their way to chat and help when asked. The room was comfortable and clean. The restaurant, although expensive, was excellent and the waiter, helped explain dishes and recommend appropriate... more

I have recently stayed at this hotel for just over one week. Having stayed there for one night in December 2006, we were suitably impressed to return again this summer. It is truely a gem of a hotel and I found it to be a wonderful haven of relaxation and calm, after a day spent shopping or sightseeing in Milan.... more

Livingston, NJ My husband and I stayed in Milan for one night following a Mediterranean cruise, as we were flying non-stop from Milan to Newark. We studied approx. 50 hotels in the city and chose this one for it's beauty and price. $199, tax included with a very lavish breakfast included. We were given a free upgrade to a room... more

It is often in moments of urgency that a hotel's capacity and service are truly tested. And Grand Visconti Palace's front door service has certainly failed miserably on this account. Even if the hardware of the hotel looks nice, the service during the time that a guest needed it the most absolutely does not match the standard of the hotel's... more