We just returned from our trip to Italy. We visited Rome, Florence, and Sorrento and Hotel Giglio was by far the best hotel we stayed at! The room was very clean, the breakfast was great, and it was within 10-15 minutes of most of the sights/museums. The best part, however, was the customer service. Everyone that worked at the hotel... more

Because there were two holidays this week in Italy (April 26 and May 1), I had some difficulty finding a hotel in Florence to accommodate us for six nights. Finally, through a process of elimination, I found Hotel Giglio. Initially, its main attraction was that it was within walking distance of the Duomo. The room was booked -- and we're... more

My husband and I recently stayed at this hotel on a trip to Italy. We stayed in four different hotels and The Giglio was by far the best. The customer service was unbelievable - couldn't have been more helpful. We were given a map when we first arrived, tips on restaurants and the easiest ways to get to all the... more

My wife and I stayed at the Hotel Giglio on our most recent trip to Florence. We wanted a place a little outside the center of town where it would be quieter and grant us easier access to other parts of the city that we would be seeing on this trip. My wife needed wireless internet access in order to... more

We were in Florence to visit our daughter who is studying abroad for the school year. We chose Giglio because it was close to her pensione. The rooms were comfortable and adequate. The breakfast was great, especially the sliced fresh fruit bowl and the great cappuccinos made every morning by Manuela (spelling?) The staff was the best part of the... more

Our stay at Hotel Giglio was fantastic! The rooms were clean, the location was fine (it was a little quieter than in the center of town), and easy to access all that we needed, the breakfast was delicious, but above all, the staff was fantastic. We dealt with the 2 owners as well as another member of their staff and... more

Hotel Giglio was a fantastic place to stay in Florence, Italy. The owners and desk workers go above and beyond to provide you with exceptional service. They were helpful and polite and suggested excellent dining options. They made our museum reservatiosn for us, and they called our next hotel to assist us in a difficult language barrier situation. They were... more

My Husband and I spent a week at Hotel Giglio and truly enjoyed our visit. The Staff was very friendly and very helpful. They made you feel so comfortable as soon as you walked in the door. We wanted to have the total Florence experience from the quaint hotel to the history and charm of the Tuscany area. And that... more

Stayed here for 3 nights after spending some time in Siena and Pisa. Most of the hotels in Florence had very mixed reviews on Trip Advisor so when I saw the consistently good reviews on this hotel, I decided to go for it. Hotel is no more than a 10-15 walk from the main attractions. Room was lovely, no noise,... more