When I had read that César Ritz and Auguste Escoffier had founded this hotel, I of course wanted to stay here and it was fully worth the price. It is a huge hotel, but most of it is a Residence (the part closest to the centre) so it is actually much smaller than it looks. The entrance is opposite the... more

My mum and I stayed in this hotel for one week in August. We used Lucerne as a base to visit the lake and surrounding mountains, as well as day trips to Neuchatel and Zurich. The hotel is situated in the best possible location right on the promenade facing the lake. Before booking this hotel, I have researched all the... more

We stayed here for a week's holiday in Lucerne. The rooms were spacious and comfortable with a large bathroom and lots of wardrobe space. Our rooms had a balcony which overlooked the lake and mountains. The views were fantastic. The staff were all friendly and helpful despite some of the younger ones not being as fluent in English. The concierge... more

I only stayed at the National for one evening on business and have to say I was thoroughly impressed. The staff is young, friendly and energetic and they responded to my requests effortlessly eg last minute ticket for the Macy Gray concert that was on that night. My room was huge, well appointed & overlooking the lake - well worth... more

We had a lovely room with a balcony looking onto the lake, with the mountains beyond - breathtaking. The room was not that big, but was nicely decorated. The hotel is a few minutes' walk from the centre of town. We tried the Italian restaurant on the ground floor which was good and quite formal. When the taxi to take... more

Overview: Central location and a premium hotel (with premium prices). Location: It is about 10 minutes walk into old town, located on the lake next to the casino and Palace. Facility: It is a huge building, but surprising only 40 rooms are hotel rooms. The rest are 25 private residences in the hotel. The hotel has a restaurant and bar.... more

My family (wife and toddler) and I stayed here 5/7 - 5/9 and really enjoyed our stay. The room was huge as was indicated by most other reviews on this site. We didn't splurge for the lake view and had a street view. Our room was next to the elevator which wasn't a problem since it was the bathroom that... more

Stayed in a lakeside facing room on the 2nd floor in May 2008. Booked through Hotels.com for US$300/night room only. This is one of those grand old hotels, exudes old world charm and elegance. ROOM. It looked like the room was sometimes used as a conference room (many of the rooms on the 2nd floor are used for this purpose... more

My family stayed for three nights in the off season otherwise we wouldnt have stayed here. To expensive. The room was huge, and clean. Wonderful view, in the heart of the tourist city of Lucerne., waterfront view obviously better. The entire hotel is unbelieveably huge... with old antique furnishings. The bar and restaurant is stylish with the piano, but also... more