The hotel, is really bad, poor and low quality. I have paid 100 euros for one night there and I felt completly cheated, because is less than a residence for truckers, The only good thing is that is very well located, but I was with my girflriend and I felt ashamed when we arrived to the place and saw the... more

Poor service, little and unconfortable rooms, but overall a very unfriendly personnel. If that's the counterpart for a lower price I prefer to spend a little bit but having the right service. more

This hotel is much loved by tour companies for its central location. This is true as you are close to the lake/gardens and the town. The rooms are small with thin walls and can be quite stuffy. The restaurant area is cramped and the breakfast meagre. Oh and did I mention the funicular (tramcar) which runs through the hotel? It... more

I visited this hotel with my elderly mother, and we just loved it. It is right in the center of lugano near everything. everybody at the hotel is very friendly and so helpfull. if you are willing to pay a bit more you get super large rooms vith a beautifull view over lugano. When I visit Switzerland again i will... more

All comments here are true! You have all the facts, so it is going to be your decision. The hotel is truely on the right location. It's so close to everything. The only negative issue is the noise. But if you have lived in the big city, this is nothing! Right after Lugano, I was in Milan in Corso Buenos... more

We (4 adults and 2 small children) stayed at this hotel for 4 days. It's true that there is limited sound-proofing and that the rooms are quite small, but those are the only two negative comments which I can make. Otherwise, the breakfast was VERY good, the rooms are clean, and the service is excellent: they provided us with an... more

The reason I stayed in this hotel is that the highly praised Hotel Dante had lost my booking, and they aranged me another room in the nearby hotel of the same system and a gift pakage and an upgrade voucher( the cause of my lousy experience in Hotel Berna). The best thing of Acquarello is its location, just right beside... more

What a terrible experience. Unfriendly staff, ugly rooms, lousy breakfast,..... Do not stay at this hotel. If affordable, stay at the Lugano Dante. Similar location, ten times (at least) better!!! more

All the rooms have been redecorated. My room (on the far side, away from the finicular, was clean and big with a large bathroom and a fan. I had shutters I could open to let in air. It was perfectly quiet. The continental breakfast was big: fresh fruit, 3 kinds of meat, cheeses; bread, croissants; coffee and juice. For the... more