Stayed in hotel for 4 nights 6th-10th April and found hotel very nice and the staff very friendly. Ample buffet breakfast includes cereals, fruit, breads, juices, cold meats, cheeses, boiled or scrambled eggs, and bacon. Didnt eat in restaurant at night as lots of variety in town about 10min walk away. Beautiful wellness area includes 2 jacuzzi's, sauna, aroma steam... more

Location This hotel is in an excellent location for skiers, walkers and any able-bodied person wishing to visit Zermatt. It is also accessible for wheelchair users but is a few minutes walk away from the main part of the town. It is just a 4-5 minute walk from the Sunnegga ski-train and the walk to get there is easy (no... more

Well.... heaven has lost one of its angels.... and she is working at the reception of the Grand Hotel Schoenegg. Quite possibly because it is as good, or maybe better, than heaven itself. There are hotels that one hates, there are hotels that one dislikes, there are hotels that one likes and there are hotels that one loves. But my... more

My husband and I really can’t say enough about how much we liked this hotel! We took the little electric ‘taxi’ from the train station to the hotel whereby you enter the hotel through a long and tiny tunnel which takes you to the elevator that ascends to the hotel. You feel a bit like James Bond and to this... more

great location. rooms reasonable size. good family atmosphere. good food every evening as we were staying on a half board basis.Friendly staff. rates on the high side as it was high season when we stayed. My 3rd stay in the hotel and I would return again. more

My wife and I took our three month old baby on his first, and I hope there will be many more, trip to Zermatt. Quite simply this is one of the best resorts in the world and this is one of the best hotels there. ( I have stayed at many )The staff are excellent, they provided us with a... more

Stayed at this hotel over christmas and new year. The hotel has a fabulous view and is in a good location for the sonnegga ski train which is very beneficial if you dont like walking too far in your ski boots and not a far walk to the gornergrat train. However it is expensive to get a taxi to the... more

oGreat location if you want a view over the entire town and of the Matterhorn (on a clear day) oIt’s a bit of a hike down to town, but it’s such a cute little town, I loved it. If you can’t walk up/down hills, then this hotel isn’t for you. oI stayed in room 404 with a king (2 twins)... more

The hotel is out of this world. Service, rooms, food, views in fact everything was 10 out of 10. Nothing else to say. My wife and i stayed there in August for 7 days. more