Stayed at The Grand for the second time and the hotel has always surpassed my expectations. Loved the attentive housekeeping who met all the five star standards (turn down/refresh of fruit/water/etc.) Room service was very quick and of good quality....But we loved dinner and breakfast in the hotels restaurant, really upscale! We found the a la carte breakfast a great... more

I was there with my wife for 3 days for a business meeting. Our room was above average. We were on the first floor next to the canal but the noise was acceptable. We ate in the dining room for breakfast and had catered lunches for our meetings, all of which were good. I liked the location which was certrally... more

Admittedly, I only spent one night at the Grand, although I was supposed to be there for three, but I had an excellent experience. The room was very large, comfortable and quiet. The only thing I could hear was the water trickle from the fountain in the courtyard that the room overlooked. The bathroom was spotless and huge. There was... more

We stayed at the Grand Amsterdam for a combination of business and leisure travel. My husband was traveling for business (making the cost of the hotel less of an issue), while I went sight-seeing. We were generally very happy with the Grand Amsterdam. The room was adequate in size, and nicely appointed. The bed was very comfortable. The bathrooms are... more

this is a nice hotel which is going through a much needed renovation project. the bar has been closed and an obviously temporary one has been set up, though for a temporary bar it is very nice with good service. the room i was in was a good size and very clean though does need updating as it was a... more

This has to be without doubt the worst experience I have every had at a 4 or 5 star hotel ( I would have been upset at a 3 star rating for this place). On arrival our room was not ready. Once we were introduced to our room it looked tired and dim with 2 twin beds (requested double/ king).... more

Just returned from what was an excellent stay at The Grand. My wife and I and another couple stayed for 2 nights and had a great time. We arrived from a really early flight at about 10 am and didn't really expect to get checked in before 3pm.We got checked in by around 11am but what we really appreciated was... more

I loved the look of the place so we took the plunge and booked our lovely new year getaway. On arriving at the hotel, we had a lovely welcome and we taken to the most lovely room (108) over looking the canal. It was really high spec and I was blown away. Unfortunately, after about half an hour after settling... more

In many ways this is a lovely hotel in a great location but they do enough things wrong to mar your stay. Be wary of the front desk staff. They will either treat you with respect or contempt but you never know which it will be. The rooms are dated; the wall paper was peeling in mine and carpet had... more