I booked this hotel without reading the previous negative review, and I was surprised how disappointing this may turn out to be. The location is wonderful, but there is no assistance at all. A big dog in the reception (property of the hotel) scared my children, and I had to keep it myself, as no one was there. The price... more

The roof above my room was leaking and I found my laptop in a pond of water. Fortunately it's cover was closed so it survived this bath. No one even said that they were sorry for what had happened. The biggest surprise was when I received the bill for the hotel. One extra night has been added to it, which... more

We stayed four days at the hotel On The Grand Canal thinking the internet offering of some 60-euros a night would be the rate. In the end we got stuck for the winter rate, a difference of some 35-euros. We will avoid this place in future. They're still offering bargain rates and I wonder if they are honoring those. They... more

We arrived at 11:00 am. The frontdoor was locked. We ringed at the doorbel. A maid opened the door. We told her we had made a reservation. She did not speak Dutch or English, but hinted us to come in. There was nobody at the reception desk. She gave us a glass of orange juice. 15 Minutes later a lady... more

Das Hotel Grand Canal in Delft gibt sich als 4 Sterne Hotel aus. Das ist in keiner Weise erfüllt. Die... more