We booked a short break after seeing a Swallow leaflet at another hotel - 3 nights dinner, bed and breakfast at £99 per person. It sounded too good to be true! The holel was not easy to find - poorly signed and concealed in the middle of a sprawling housing estate some distance from the centre of Ipswich. The hotel,... more

From the moment of our arrival,my partner & i were made to feel welcomed & valued.Our bungalow accommadation was superb with cleaniness beyond expectations.The evening meals were delicious and obviously all freshly prepared.Our only criticism would be that the drinks were very pricey.Buffet style breakfast was extremely plentiful with all tastes catered for.Overall all staff in the hotel were fantastic. more

I have stayed at this hotel many times whilst on business and enjoyed each stay thoroughly. The staff are excellent, very helpful and friendly- especially the breakfast staff. The rooms were of a good standard and clean although a couple of them I stayed would have benefited from updating. The pool and gym were also of a good standard. The... more

We have stayed at this hotel on many occasions, we agree that over the years it has gone downhill, but on our most recent visit you can see that they are making the effort to improve, with respect to decor etc. The staff cannot be faulted, although most being of foreign decent! We were upgraded to one of the garden... more

We are a mature couple and booked in for a birthday break and despite reservations about some of the reports on this site Agree that there are areas that are dated but we saw the results of some of the work being done at present. and they are trying hard. .Every thing from our arrival to departure in our opinion... more

My sister and I were visiting our mum in nearby Woodbridge and had stayed at this hotel the previous time - two years ago. This time, on checking the hotel's website, we booked a 'Winter Madness' deal including evening meal for £65, which was super value. The hotel was much the same as two years ago. They had provisionally booked... more

We booked a three night stay at Belstead Brook and only stayed for one and that was too long. The first thing that met us was the smell at reception, a damp, direty smell which got worse as we walked down the corridore to our room. The room looked nice on first viewing in the dim lighting but once all... more

I wasn't too impressed with Belstead brook and I think they need to pull their socks up to compete with the other options out there. I was expecting a lot from this hotel on our recent holiday as it was the most expensive. However there were a number of things from minor to serious that really puts me off this... more

Stayed here several times this month. The pool and spa is excellent and of a very good size for a hotel. The gym is small with only six cariodvascula machines - okay during off peak times but a waste of time trying to do a work out early evening. Hotel staff provide excellent service. Hotel has some a relaxed and... more