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Mercure Melbourne

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Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 14 reviews
14 Reviews
5.0 of 5 stars
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4.0 of 5 stars
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3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 43 of 198 hotels in Melbourne
Description: Eleven-story downtown hotel facing the Treasury Gardens, near Collins Street; 200 meters from Parliament train station.
  • Address
    13 Spring St.
    Melbourne 3000
    Australia
Check Rates: $215 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 14 traveler reviews
  • What to Expect:
    • 3.5 based on 11 reviews Rooms
    • 4 based on 11 reviews Service
    • 3.5 based on 11 reviews Value
    • 4 based on 11 reviews Cleanliness
    • 3.5 based on 2 reviews Dining
  • Recommended For:
    • 30% based on 13 reviews Young singles
    • 30% based on 13 reviews Older travelers
    • 30% based on 13 reviews Families with teenagers
    • 30% based on 13 reviews Families with young children
    • 20% based on 13 reviews Business travelers

Reviews of Mercure Melbourne

( 1-10 of 14 )
Jun 16, 2008

Hotel was easy to find and in a great location. We arrived very late and the night porter was extremely friendly and helpful despite the late hour. Other staff throughout our stay were also very helpful. They were all cheerful, which makes a pleasant change. The public areas all look great and loved the idea of having a gorgeous smelling... more

Management response from
MHotelM, General Manager

Dear Ms Davies, Thank you for taking the time to record your feedback in the TripAdvisor Traveler Review, regarding your recent stay at the Mercure Hotel Melbourne. We are constantly working hard to ensure we provide excellence in service and it is only through your feedback that we can monitor where we need further improvement. I was pleased to hear...

Apr 28, 2008

Reasonable hotel set across the road from a large park in the centre of the city. Room was neat and tidy. Handu for short stays in the city. more

5 of 5 stars
Adelaide
Apr 21, 2008

We spend a weekend at this hotel with our children. Upon arrival the staff was very helpfull and polite. Our room was clean and comfy. The breakfast was very nice. When in Melbourne we will always stay at this hotel. Vicki, Adelaide more

Feb 13, 2008

Great hotel really helpful staff.We stayed 3 nights with friends flew in from Singapore so arrived early!No problem they had rooms ready so that was great gave us loads of info on how to get around.Even though Melbourne was busy as tennis was just starting the hotel staff where always cheerful.THANKS for a GREAT stay would deffo recomend to others... more

Jan 27, 2008

We stayed here for 2 nights, friday and saturday for a girls weekend away. We chose the hotel for its location and found it to be a nice place though a litlte small. The beds were extremely comfy and had great pillows! this was our favourite part! lol We were on the 10th floor and had a nice vewi over... more

3 of 5 stars
Englishwoman in Cairo
Dec 16, 2007

We stayed here for 3 nights last month, the room was clean, however you couldn't swing a kitten in it let alone a cat. We were really disappointed with the room, you could hardly walk past the bed because of the desk that was there. The restaurant only served fish (I'm allergic) and the bar stopped serving food at 3pm.... more

Oct 24, 2007

Stayed at the Mercure Melbourne last weekend. Was a great stay and was not noisy at all. Room was small and compact but very tidy and clean. We didn't have a gardens view but were not in the room much to notice. Front Office staff helpful with giving me driving directions and general information. Only a 5 min walk to... more

Oct 20, 2007

Found this hotel old and tired and it had that old smell. The rooms have been refurbished but I paid for Deluxe Balcony which was very small and the bathroom was tiny with the toilet placed on an angle like it had just been shoved in. Bathroom Walls paint peeling and plaster work had holes in it. Televisions are old... more

5 of 5 stars
Adelaide
Aug 8, 2007
1/1 found this review helpful

Small, stylish and comfortable hotel. The rooms has everything you would expect, the beds were comfortable and there was a cute, classy little place next door for drinks. The room was quiet and had a nice view of the park. The only thing with being on this end of the city, if you're not a fan of walking, is that... more

4 of 5 stars
Perth, Australia
Apr 26, 2006
3/3 found this review helpful

Location is excellent, staff superb. Noise was not a problem. Not a luxury hotel but it does not claim to be. Excellent value for money! more

Reviews of Mercure Melbourne

( 1-10 of 14 )
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Mercure Melbourne Address

13 Spring St., Melbourne 3000, Australia