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Novotel Ellerslie

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 6 reviews
6 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
3
3.0 of 5 stars
1
2.0 of 5 stars
1
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#77 of 123 hotels in Auckland
  • Address
    72-112 Greenlane Road East Wing B
    Auckland 1001
    New Zealand
Check Rates: $181 NZD255 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 6 traveler reviews
  • What to Expect:
    • 3.5 based on 4 reviews Rooms
    • 4 based on 4 reviews Service
    • 3.5 based on 4 reviews Value
    • 4 based on 4 reviews Cleanliness
    • 3.5 based on 1 review Dining
  • Recommended For:
    • 40% based on 5 reviews Older travelers
    • 30% based on 5 reviews Families with teenagers
    • 30% based on 5 reviews Families with young children
    • 30% based on 5 reviews An amazing honeymoon
    • 30% based on 5 reviews Young singles

Reviews of Novotel Ellerslie

( 1-6 of 6 )
Mar 16, 2008
1/1 found this review helpful

I stayed at the Novatel this evening. While the rooms are clean and tidy, and the food is good, the bad attitude and service of the front staff is appalling. My check-in took 15 mintues. The receptionist took no interest in either getting my name correct, or moving with any speed. This in-spite of the fact that I told her... more

1 of 5 stars
Tauranga, New Zealand
Jul 26, 2007
0/1 found this review helpful

We have just come back from spending a Night at The Novotel Ellerslie which we did`nt thankfully have to pay for as my husbands work paid for the night away. It was not all bad, but the Hotel room was $197.00 for the night, and the room was not that good! We had a Standard Room. We had stayed the... more

Management response from
AXELNELL, General Manager

Dear Guest, I would like to thank you for taking the time to provide us with feedback about your recent stay at Novotel & Hotel Ibis Ellerslie during the weekend of 21st July 2007. We value all feedback provided and take all complaints very seriously. Just to give you an overview of the car parking situation at the Hotel, we...

4 of 5 stars
Avoca Beach, Australia
Jan 8, 2007

I stay at this hotel about 10 times a year for periods of 3 - 5 days. I have always found the rooms clean and the service what would be expected of a hotel of this rating. after probably more than 20 visits I am yet to have a problem. Only issue can be parking, which is outside and not... more

Management response from
AXELNELL, Guest Relations Manager

We very much appreciate your comments regarding your stay at the Novotel Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards, Axel...

4 of 5 stars
Minneapolis, Mn.
Dec 6, 2006

I stayed at this hotel for 4 nights. I didn't use alot of the things at the hotel itself, including the restaurand or bar. Very close to the train station. The room was decent sized, clean and quiet. It did have a fridge, which helped. It is also close to a large grocery store, which also helped. The TV channel... more

Mar 12, 2006
3/4 found this review helpful

Our travel agent booked us in here for a three day stay in Auckland. Too far from the city centre and expensive in a taxi on day three the reception told us about the train station which was near by and much cheaper - a bit late! Toilet is very small - yes it is like a time capsule, not... more

Management response from
AXELNELL, Guest Relations Manager

Dear Sir/Madam, Thank you for taking the time to tell us your experience at the Novotel Ellerslie Auckland. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

4 of 5 stars
Overland Park,KS
Feb 11, 2005
3/6 found this review helpful

We stayed there for 1 night and had a spacious room at the Novotel side of the property. The food was good in the restaurant, room was clean and well appointed. more

Reviews of Novotel Ellerslie

( 1-6 of 6 )
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Novotel Ellerslie Also Known As

Address: 72-112 Greenlane Road East Wing B, Auckland 1001, New Zealand