I booked this accommodation through wotif.com, thinking that I had found a gem, that would be central and with two bedrooms for my elderly mother and myself to stay for 3 nights. Unfortunately it was a horrendous place to stay. It turned out to be a student hostel (which was later confirmed by a taxi driver when we left). The... more

We had the worst experience with this hotel. We arrived at 4.20pm expecting to get our 3 rooms we had booked and fully paid for 8 months ago. It soon became apparent that they had lost our booking. After being handed to another person i was told we could have 3 apartments which had not been cleaned yet and were... more

The first thing you notice upon arrival at this hotel is the large congregation of "smokers" hanging around the front entrance. The 2 bedroom apartment was very basic, however clean and tidy. The kitchenette lacked fundamental items of equipment such as a toaster! Instead the drawer contained a very large blow dryer! The corridors constantly smelt of cooking as it... more

The only positive thing about my stay was the location of the hotel, which was near the CBD. Other than that, this was the worst experience I've had at a hotel to date. The service was terrible. The receptionists do not seem to have a clue about customer service. I had a terrible time checking in and out. Staff have... more

Centrally located and relatively new with a good price, I was looking forward to my stay at this particular hotel. Only to be very disappointed. The room was well appointed with small kitchen, king sized bed, television and bathroom. The problem was it was filthy! The glasswear from the previous occupants had not been washed up (but were still on... more

I stayed at the Empire for 5 nights. The worst thing was, that the room was extremely dirty. So I contacted the front desk and they just said, that I couldn't expect a 5-star standard. However, there were stains all over the carpet, the bathroom was uncleaned, and the kitchenette was so dirty, that I even preferred not to use... more

We needed a budget hotel for our daughters capping at Town Hall. We tried to make an internet reservation with no success as hotels system didn't work with Opera,so called their Freephone and had no trouble getting reservation. The daughter decided to stay with us and a second call changed reservation to 2 bedroom apartment. Check in no problem. Apartment... more