Stayed for a couple of days last week - Staff ok , Very clean but old building - We had a room at the rear of the main entrance - this is where the big tourist busses loaded/unloaded - although sign tells drivers not to idle engine it was not policed during our stay - woken at 0630 -0730 with... more

We stayed at the Sudima hotel during our trip in August 2008. What can i say, it was the worst hotel we have stayed in during the entire trip. The hotel looked ok, we booked a superior room with an extra mean package. The room was just dirty at arrival, there were dark hair in the bed, the night table... more

We got the two night package and a nice room in a newer block. There was some confusion on our reservation (which is the only reason I did not rate it a five) but it was resolved to our satisfaction. The room was spacioius but not huge, new, clean and well laid out. There were a lot of tour groups... more

Booked a night with this hotel using a discount voucher - which gives NZ$95/night (50% off). Never heard of this hotel prior, so the marketing team has done a good job I guess. The place is a bit tired but acceptable (at 3 stars rating). Facilities are limited and old. The gift shop seems to open during breakfast period -... more

Despite some of the reviews listed, I have just had an amazing two night stay at Sudima Hotel and honestly think the majority of reviews are from people who expect 5 star service and room for as little as $99 NZ per night . What do they expect really? I traveled with my mother who is 70 and two children... more

After reading the negative reviews on this website, I was apprehensive about staying there, but my partner had booked it due to the location - near the lake and town. I was plesently surprised about how nice the room was, and clean. I think they gave us an upgrade, as we had a nice room over looking the lake which... more

I recently took my elderly parents for a long weekend treat to stay in Rotorua and chose the Sudima because they were doing a special 3 night package. We had great rooms on the ground floor, can't remember the numbers, but they were in the newer block, back away from the lake. We had absolutely zero views from the windows,... more

sadly this hotel was booked for me by independent tour company and I should have checked it out. Reception staff very helpful, room clean and acceptable except no hotwater at any time during my 2 days there was only tepid which is ridiculous considering all that thermal activity just outside. Had massage which was lovely. Hangi meal was ok but... more

If you like lots of loud seniors’ tour groups milling around the lobby and crowding up the restaurant, then this place is for you! Check in went well except they had us booked into a room with 1 bed when we requested 2. We arrived early enough and sorted it out. We booked a package deal that included 2 breakfasts... more