A lovely looking hotel, inside, the renovations really give it a touch of class. Fortunately as long as you are spending money within the staff go the extra mile to accommodate. However if you have your phone stolen, even from within the hotel its self in the cocktail bar down stairs, you may find everyone is suddenly very busy, deliberatly... more

My boyfriend and I enjoyed a wonderful stay in the Best western, Prague in March, the location of this hotel was just great. Walk straight down the street and you're on Wencelais Square. We got our hotel on Lastminute.co.uk for a great rate that included breakfast. There is a cocktail bar in the basement of the hotel, and they still... more

The hotel is very well located, although it does lack a bit of character. Staff were friendly and helpful. Our overall experience during a three day stay was positive. more

Just spent 3 nights at this hotel. Had a fantastic time. To start with, we were upgraded to a suite on the 6th floor - a gift from the hotel because we were celebrating our wedding anniversary. We were in room 619 on the 6th floor and enjoyed spectacular view of Prague including the Castle, Eiffel Tower etc. The sunset... more

We just spent 6 nights at this hotel and thoroughly enjoyed it. The location is great - right off Wenceslas Square - with plenty of inexpensive restaurants around. Although Stepanska street has a lot of traffic at times the noise never bothered us. The room was very clean every day and the buffet breakfast was quite substantial (so much so... more

The staff were very nice at this hotel. It was just abit bland and boring. The location is good, the place is pretty clean. I guess I was just expecting more. The TV in my room did not work along with some of the lights. The shower was pretty slow. The staff were really good and made up for some... more

Our stay was very enjoyable. staff very helpful and informative in relation to things to do in Prague and helped booking trips. Hotel is very clean and relaxing, rooms were clean comfortable and very quiet. Breakfast was first class with a great variety of things to eat. i would definitely recommend staying in this hotel to anyone who wants to... more

My husband and I have just returned from a 3 night stay at this hotel to celebrate his 50th birthday. The hotel is in an excellent location. The rooms are well equipped and clean. Other facilities are excellent i.e. Havanna cocktail bar in the cellar, mini bar, restaurant, internet access. There was an excellent choice of breakfast each day and... more

I had initially spotted this hotel on the web and it had quite a good few reviews. I was just about to book it when a friend recommended that I should stay at the Grand Hotel opposite the famous clock in the Old Town for my planned 4-day trip. We stayed at the Grand Hotel which was a very bad... more