This place is Hell. Faulty shower. Padded door. Useless staff. Terrible pillows Terrible smell. Terrible mattresses, if you can call it that. Terrible location, 15 mintue drive from city centre. Terrible views. Terrible towels (that small you would struggle to dry your pet puppy). To sum it up, on my last day I slipped on a used condom and tore... more

Had the misfortune of staying there last week. What an utter dump, former mental hospital (our room had padded door) allegedly built in 1980 but seemed a lot older and they had certainly not done anything to the place in years. Curtains to small, beds were rubbish, shower was broken need I go on Don't touch it with a barge... more

I stupidly trusted one of my mates to book a hotel and you can imagine my astonishment when he told us he had booked this place. It is easily the worst hotel, if you can call it a hotel that is, i have ever stayed in. They havent even bothered to change the doors in rooms or redecorate any of... more

Me and my mates went over to Krakow for a lads weekend away, after booking the cheapest place we could find I read some of the reviews on here. I expected it to be rather bad but nothing could have prepared me for what it is like. The place is a complete dump. The inside of our room door was... more

Located a tram ride ride from the centre, but the tram is only 2.5 zlotys (60p). Taxi ride back from the town at night costs 20 zlotys (£5) We were there for a boys weekend and gave us everything we wanted - cheap, bed and hot water. The only problem was the lack of curtains - as the daylight woke... more

The hotel Start is very basic with no frills or luxury touchs. The beds are just foam slabs on top of solid board, you get two chairs that came from a different hotel and a table that is pure chipboard and melamine. This hotel used to be a hospital for people with mental health problems and you can still get... more

It is safe to say that my husband will never be allowed to book a trip again. It was bad enough enduring Easy Jet, but when the cab pulled up outside the Start, my friends and I wanted to cry. Dump does not describe the place. Its bad enough in the reception but when you walk along the lino covered... more

We have just returned from Krakow and we had a brilliant time. The Hotel Start is by far the most basic hotel that I have ever experienced but you get what you pay for. The rooms were clean as were the shower and bathroom (shower is brill). The twin room we were in is rather small and the outside corridor... more

My friend and I had read reviews about this hotel (ableit after we had booked) and right up until the day of departure were having second thoughts as to change or cancel. Thankfully we did not! OK, admittedly The Start Hotel is (as per all of the reviews testify) a bit of a dump. Yes, it still resembles its ex... more