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Hostelling International - Washington, DC

Hostelling International - Washington, DC
Average price*: $33 (year-round)
TripAdvisor Traveler Rating: 3 of 5 stars 20 reviews
20 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
8
3.0 of 5 stars
3
2.0 of 5 stars
2
1.0 of 5 stars
6
TripAdvisor Popularity Index: #2 of 6 Specialty lodging in Washington DC
Description:
HI-DC is the best value in DC! Our dorm-style and private rooms bring together international and domestic budget travelers in a safe, clean, and fun... HI-DC is the best value in DC! Our dorm-style and private rooms bring together international and domestic budget travelers in a safe, clean, and fun environment. We have a long list of FREE amenities and an unbeatable location - just 8 blocks to The White House and The National Mall (home to world-famous monuments, museums, and galleries), 4 blocks to China Town, and 3 blocks to the Metro. It's the only Energy Star Certified hostel anywhere. more » « less

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 20 traveler reviews
  • What to Expect:
    • 3.5 based on 14 reviews Rooms
    • 2.5 based on 14 reviews Service
    • 3 based on 14 reviews Value
    • 3.5 based on 14 reviews Cleanliness
    • 3.5 based on 5 reviews Dining
  • Recommended For:
    • 50% based on 15 reviews Young singles
    • 30% based on 15 reviews Older travelers
    • 30% based on 15 reviews Budget travelers
    • 30% based on 15 reviews Students
    • 20% based on 15 reviews Active/adventure travelers

Reviews of Hostelling International - Washington, DC

( 1-10 of 20 )
2 of 5 stars
Melbourne
Jun 1, 2008

We stayed only stayed here for a night. The hostel is nice and clean, but we were very unhappy with the reception staff. They were not very helpful and were quite rude at times. The rooms had freshly made beds and were very clean. We stayed on the 3rd floor and the lifts were not working. The staff did not... more

Management response from
Mark-GM, General Manager

Angiebow: Although the hostel was clean, safe, and in a good location, I am truly sorry about the level of service you received at HI-DC. Guest service is critical to the enjoyment of your visit, and it is clear we did not provide you with what you expected. We are embarking on a new training and reward program and are...

Sep 4, 2007
1/1 found this review helpful

The hostel is in a great location, not far from the sights and the Metro. Its fairly clean, and have a good atmosphere. The free tours run by volunteers are really good, and a great way to meet other people. However, the staff on the front desk were basically rude. They weren't friendly, didn't smile, gave you no info about... more

Management response from
Mark-GM, General Manager

dominamerica: Thank you for taking the time to write such a detailed review. I am glad to read that you enjoyed the location and general atmosphere. You are also correct in that guest service has been an issue. I apologize for this unfortunate aspect of your experience. Improving service is our top priority, and I hope you return soon to...

4 of 5 stars
New York
May 24, 2007

This was my first experience staying at the hostel. Therefore, I was quite worried. The hostel was ok, not that bad as I expected. It is located in the center of the city, three blocks from the Metro Station. I stayed there one night and did not use all the facilities. I came in the evening and received the number... more

Management response from
Mark-GM, General Manager

UIOP40: Thank you for writing a review, and describing your experience. It is true that we have an excellent location (near the best DC sights) and offer accommodations that are clean and safe. I was disappointed to read that the stay was "OK." Since you stayed with us in May 2007, we have made several improvements. A few include the...

1 of 5 stars
London
Feb 13, 2007

I got bed bugs from this hostel, and when i returned home, i politely emailed the hostel to inform them of the situation, and they were extremely rude and unhelpful. the lady was adament that i didn't get them from the hostel, and suggested that i got them from sitting close to someone on a plane! which is absolutely ridiculous!... more

Management response from
Mark-GM, General Manager

NishaA: I am truly sorry that you had such a negative guest service experience. There is no reason for such behavior by our people. Please accept my sincerest apology. The good news is that we have eradicated any pest problems. We have a new exterminator who visits each month to take preventive measures. Perhaps almost as important, we have improved,...

2 of 5 stars
New York
Jun 30, 2006
3/3 found this review helpful

I stayed there for one night in May, 2006. I was on the third floor. I discovered a small cluster of bedbug bites on my body upon my return to New York. I politely emailed the hostel to let them know that they have a problem and they did not feel the need to acknowledge my email, which isn't a... more

Management response from
Mark-GM, General Manager

Ahrons: I am the (relatively) new General Manager. It has been almost a year since you stayed here, and I am making an effort to reach out to former hostellers. The issue you had with bed bugs has been resolved. We have eradicated the problem and are on an aggressive preventive maintenance program. All of us at HI-DC hope you...

3 of 5 stars
Canberra, Australia
May 28, 2006
7/7 found this review helpful

I stayed at the HI Washington for three nights in January 2006. I found it to be a decent hostel, and I have few complaints about it. While I have stayed in better hostels, I have certainly stayed in many far worse. The best thing about the hostel is its location. It's only a ten minute walk to the Whitehouse... more

Management response from
Mark-GM, General Manager

A Trip Advisor Member: I am the (relatively) new General Manager. Like the previous reviewer, it has been almost a year since you stayed here, and I am making an effort to reach out to former hostellers. I am glad you found your stay to be a value. On the side of guest service, that is our top priority. My...

1 of 5 stars
Philadelphia, PA
May 4, 2006

Even for a hostel, this place was horrible. The front desk guy who was working there that night was extremely rude and couldn't understand a simple request. There was a group of 7 of us -- 6 of us had checked in at 6 pm, but I arrived in DC later that evening and was checking in at 10 pm.... more

Management response from
Mark-GM, General Manager

A Trip Advisor Member (Philadelphia): I am the (relatively) new General Manager. As stated in reviews above, it has been almost a year since you stayed here, and I am making an effort to reach out to former hostellers. Your review, and others like it, have pointed to a significant breakdown in service at HI-DC. This is our top priority,...

4 of 5 stars
Ottawa, Canada
Apr 10, 2006
3/4 found this review helpful

I ended up here after some alternative accommodations fell through. The walk-in fee is considerably higher than if you book in advance, so it pays to make a reservation. I read here about the room key-cards getting de-magnetized easily. I brought a small envelope to put the card in and didn’t have any trouble with my card. The room I... more

Management response from
Mark-GM, General Manager

Ember2: Please excuse the repetition of the first line. I am the (relatively) new General Manager. Thank you for writing this very thorough review, telling us what you liked and areas where we need to improve. As stated in reviews above, it has been just over a year since you stayed here, and I am making an effort to reach...

Apr 6, 2006
1/1 found this review helpful

Have stayed here several times in 2005 and 3 times so far in 06, great location, close to the metro and excellent to a commuter bus that stops in front of the hostel and takes you to Union Station or Georgetown for $1.00 and theres a bus every 15mins. The free breakfast was ok, but the best thing is that... more

Management response from
Mark-GM, General Manager

A Trip Advisor Member (Los Angeles): Thanks for the kind words! -- Mark Schneider, General Manager HI-DC

Nov 21, 2005
4/5 found this review helpful

Good thing: central location Bad things: (1) TICKS in the beds - I arrived late at night and woke up to find ticks in my bed linens, as well as in several other beds in the room - and the staff didn't seem to care, or seem at all surprised; we were only told they'd "go up and have a... more

Reviews of Hostelling International - Washington, DC

( 1-10 of 20 )
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Hostelling International - Washington, DC Address

1009 11th Street, NW, Washington DC, DC 20001