This was the worst experience. I booked the room via the 1-800 number. I was very clear about when I was going to be there and they still messed up on my reservation. The manager (Yolanda)was rude and kept insisting that we had made the mistake. She never once said that something else could have happened and was very rude... more

Booked through Alaska Airlines vacations as part of a package. Saw the mix of review and thought we would take a chance. Overall, a good experience with good, clean room (very close to the balcony smoking area though) and helpful staff. One day they forgot to clean the room, but they fixed it cheerfully with a single call. Parking is... more

Inside: to start the front desk manager is the rudest women I ever met . she is really unhelpful and road her attitude is really bad. The front desk staff was nice ( krista ,yolanda ) was the best. As for the stay, the first night we were woken up at about 7 am by extremely loud garbage trucks. The... more

totally enjoyed the experience at this hotel, freindly staff, clean rooms , good value, gave this hotel a 5 rating but somehow ended up on hotels.com as a 1. thomas' west jordan more

We exchanged 1 week through RCI, and were allocated a three bedroom suite sleeping 8 people. Check-in was quick and easy. Rooms and staff The rooms were clean and adequate, with all you need, comfortable beds, kichenette area with fridge, coffee maker, microwave, etc. Each room had a tv and dvd player. Being English, we asked for a kettle as... more

I cannot believe it I stayed in this "resort hotel" before and they went out their way to help the guests. Previously I was a queen but not anymore a pauper. I left messages with the management and they never responded. They tell you one thing and do another. You have been forewarned. If the computers fail everything hits the... more

We had stayed at Peacock Suites in 2006, and were happy with our accomodations, so decided to book with them again. We were very happy with the updates they have made, we got 2 great rooms, one had an additional MURPHY bed that came out of the wall, as well as the pull out couch and the 2 queen beds.... more

Stayed through RCI. I highly recommend. We had an amazing and wonderful 6 night say November 2-8 2007. The rooms are very clean, newly redecorated with very up to date decor. Our bed had feather comfortor with at least 5 pillows on it was double sheeted and extra blanket. This was very nice since my husband steals the covers. Our... more

We have stayed in the Peacock Suites four times, and we liked it so much we have bought timeshare time there. We visited three times, at different times of the year and all have been wonderful, then we bought the timeshare. The room are very nice and much bigger than a regular hotel room. As a mom with four kids... more