My wife and I stayed twice in this hotel transiting through Casablanca on both occasions. The first time the bellhop was showing us our room with no view when a younger female management person suddenly appeared and said no we can do much better than this and showed us to a room with a view of the side street. The... more

This hotel was okay. The front desk staff was okay. They couldn't find our reservations which we had done through orbitz. I gave them our last names, and she told me that I had the wrong reservation because our reservations were under another internet company's name. I thought it was a little unprofessional to tell me I was wrong especially... more

i had my doubts and they were confirmed. this place is not worth the price. Two main complaints: the rooms are in need of a massive overhall.....grotty is the only way to describe the carpets and the bedding (did not have standard pillows, and i was afraid of what i would catch if i slept on the throw pillows). The... more

Beautifully furnished room with large, modern bathroom. The entire hotel is attractively furnished. Hotel Kenzi Basma is located in the center of the city, which is not particularly appealing; but it is a good, clean place to stay. Many choices for breakfast, which was included. Dinner was good but not nearly as good as other meals in Morocco we considered... more

have mixed feelings about this hotel. i must start by saying that it was not our first choice but was offered this hotel as a replacement when our first booking was cancelled the day before we were due to stay there. hotel was clean and appeared ok on checking in. some discrepancies over the requested room tho. took 45 minutes... more

Good Location. We found the staff very pleasant and helpful. Room was okay. A.C. and TV worked fine. Nice breakfast and newly decorated breakfast room. We stayed in two different places in Casa. This was definately the better. Just would like a pool in the summer, which they do not have. more

The staff is crazy and awful. Rooms are very very dirty : dusk, insects, there is a dry liquid on the TV and .... well I prefer not to talk about what I saw there. Another point is the horrible food.... Electric plugs are completely destroyed. The worse hostel I ever visited (I made many hotels in the world for... more

This place looks ok from the pictures but in actuality, it's awful. Thank goodness we were only here for 1 day. Some complaints: the room smelled like a toilet, the towels and sheets looked and felt like they were about 10 yrs old, ants in the bathroom. Bascially, this 4 star hotel should have been a 2 star hotel at... more

We stayed at the Kenzi Basma for our one night in Casablanca simply because I'd left booking a little late, and the hotel I'd really wanted - the Transatlantic - was all booked (we popped into the lobby of the Transatlantic to check it out while we were there, and it was full of tourists from TWO tourbuses, so I... more