The Shangri La is a beautiful, relaxing hotel in an excellent location for touring Chiang Mai. The rooms are very comfortable with good climate control and amenties. In additon, the spa, pool and dining areas are all very nice. The staff is gracious and the service is impeccable. However, there are a few new hotel communication kinks that need to... more

This hotel recently opened and the grounds are lovely, the rooms are very nice but they are asking way too much money for what they deliver. The pool and spa are both very nice. They need to work out transportation from the hotel to the markets, seemed a bit chaotic. more

Stayed for 3 nights for our first time in Chiang Mai. Stayed in other Shang's so I thought this would be very comparable. I knew it was newly opened (Since Dec 07) and frankly didn't expect it to be flawless. The service quality is not up the SL standards yet however I can't blame them for not trying. The service... more

Beautiful new hotel in great location in walking distance of the night market. The staff is very nice and there are plenty of them. The breakfasts are wonderful. I would defintly return. more

A friend of mine and I decided to go to Thailand through a group called Globotours and they had us staying at the Shangri La Hotel. We got there and were blown away. The staff was insanely helpful. They booked all of our tours and helped us with transportation troubles. They were always willing to write things in Thai for... more