From June 16th to June 19th my wife and I had the privilege of staying at the Twinpalms Hotel in Phuket. I must say that from the time of our arrival to the very end of our stay, we saw more smiles and felt more vocation to service than we could have hoped for anywhere in the world, making our... more

My girlfriend and I stayed at the Twinpalms for 2 nights during our quick visit to Phuket. What we experienced was nothing less than fantastic. We stayed in one of the Grand Deluxe Lagoon Rooms, so we had access to a private pool area from our room. The king size bed, the soft blankets and the pillows provided us with... more

Our family (husband and wife in early 40's, 14yo son and 10yo daughter) very much enjoyed all apsects of our stay at Twin Palms, Surin Beach. Professional, competent and friendly staff. Great location - on Surin Beach, middle of the west coast, central to all other west coast beaches and locations. Great facilities - excellent spa, great pool and poolside... more

We stayed at the Twin Palms for two weeks in April. Looked around a great deal on the internet, and TripAdvisor before settling on the Twin Palms. We booked a garden suite. It's a long way from the UK is the first thing to say - 11 hours to Bangkok, 2 hour layover, then 1.5 hour onward flight. Luckily only... more

This hotel is fantastic. It is quite pricy, but worth the money. The rooms are decorated to absolute perfection. The beds are a US standard king size bed. The staff are friendly and professional. You get free internet access including in the rate. The is no sea view, but the beach is a 4min walk from the hotel. Surin Beach... more

I stay in this resort in early may for 3 nigths. hotel ground are beutiful. Just besides, new CourtYard Marriott which is still undergoing renovation. And Manathai Resort in another side. But, you could find food easily outside of resort. Few restaurance within walking distance. Surin beach is just in front of the resort, and about 3- 5 mins walk.... more

I was really looking forward to this resort as I read rave reviews and saw the gorgeous pictures online. When we arrived, our room was not ready even though we were in low season and the hotel was probably half empty. The first room we were put in had spiders and webs. They changed our room for us. We could... more

Have just returned from our holiday in Phuket and have nothing but great memories of our stay at Twinpalms. It was exactly as you expect from photos seen on the website. We arrived in the evening greeted by staff bearing welcome cocktails and checked into our room promptly. We stayed in a 1 bedroom Palm Suite and could not fault... more

Firstly, I just want to say that I am comparing this hotel against other 5 star hotels that I have stayed in throughout the world. When I read a review, I believe it is important to now where and what the traveller is comparing it to! Here we go...comparing against Tiberio Palace Capri, Various 5 star Dubai resorts, Bellagio Las... more