After staying in a lower budget hotel, I splurged and moved to Sofitel Plaza Hanoi for my last 3 nights. It was worth the extra $$. My room which was upgraded was amazing. And I had a delightful view of West Lake. The service at the hotel is exceptional. The hotel is a little off the "beaten path." This may... more

We used the Sofitel Plaza for the beginning and final nights of our visit to Hanoi and surrounds. I was really impressed with the standard of service in all areas of the hotel. Reception and concierge were especially helpful and upgraded us to a Club room for our return stay. Use of the Accor loyalty card made the accommodation and... more

Very good hotel. Room clean. Nice lobby - excellent piano bar there. Buffet breakfast a little expensive- room service a la carte breakfast much better - just pay for what you eat. Good hotel taxi service about $2 to Old quarter. Only disappointment was the hotel restaurant breakfast that we tried on one day- arrived for breakfast around 9:15 (meant... more

My wife and I had never been to Vietnam and were a bit unsure of what to expect. Our first stop was Hanoi and our hotel the Sofitel Plaza. We found the hotel to our liking. The staff were pleasant and quite friendly. Our room was very comfortable and very clean and tidy. The daily maid service was excellent. The... more

This is my first time in Ha Noi and I'm here on business. The organization that sponsored my trip made a reservation for me at the Sofitel Plaza. I was here for a week and half. Left to travel to HCMC and Cambodia and came back to Hanoi before returning home. The hotel has been wonderful. They kept a bag... more

I have stayed at several hotels in Hanoi. Traffic noise is unavoidable in Hanoi. The rooms at the sofitel feature large windows, but surprisingly there was barely any audible traffic noise! That in itself is great value for the money! The location was OK as there are several restaurants and cafes within walking distance. Service was excellent although breakfast was... more

we were disappointed when we were told by our tour guide that they couldn't book our promised hotel for us during our two night stay in hanoi. Instead, we were brought to the sofitel. but unexpectedly, it was a more than acceptable alternative. the rooms were clean and well equipped with all amenities; the staff were courteous and polite. and... more

Stayed here for 4 nights as part of a business trip. Excellent in every respect. USD40 per night upgrade to club floor was well worth it as it included breakfast, internet and club lounge access. Staff, room and food were all excellent. more

Stayed at this hotel during a business trip. Booked a executive floor room which they call their club floors. It was nice because they had a separate check in on the executive lounge floor and was given welcome drinks. Had a room with a very nice view of the lake and the rooms were quite spacious and newly renovated. The... more