We decided to stay here after speaking to the Travel Information desk at the Hanoi airport. We already had a different guesthouse in mind, but upon asking the travel info desk for directions to the guesthouse, the agent proceeded to tell us that our guesthouse of choice was dirty, not safe and very small. She then recommended the Gold Star... more

We were booked into an executive suite which doesn't exist here. The "suites" or rooms they showed us looked like run down student dormatories which should rent for about $11 a night. The rooms were dirty & run down. The bathroom on the main floor next to the front desk had huge trays of yesterdays dirty dishes on the filthy... more

I stayed here 2 nights in Nov 2007. I’d earmarked it before leaving home because it had a lift but only booked the day before (by phone). I arrived early and was given a free breakfast while the room was prepared. It was on the first floor at the front with a balcony (as requested). I didn’t want a balcony... more

This hotel is located in a good and convenient location to access to nearby restaurants. The staffs there were helpful. They arranged the tours for me and taxi to airport as well. Things went smooth during the stay in this hotel. Mr Chinh was so helpful to make call to check for me the flight schedule. Thank you so much... more

The room I had did not have a window - one day I came back to the room to find that the maid had not locked it after cleaning. The towel was not change and the air conditioner on the night before had soaked the towel - so if you go, make sure you bring your own towel in case... more

This "hotel" is a scam, a part of the "airport mafia" mentioned in Lonely Planet Cambodia. Do not go there, u will get screwed over and overcharged!! more

I would highly recommend this Hotel. The staff went the extra mile each and every day. There's a friendly atmosphere here, honest advice about tours - they actually encouraged me to price check with other companies before booking with them! I did choose theirs and went on two tours - Sapa and Halong Bay -- both were exactly as described... more

Gold Star Hotel is excellence for service,clean rooms and good location.. I highly recommend the 2 day 1 night on the boat tour of Halong Bay organized by Minhsinh Tours and arranged by the Gold Star. Halong Bay is absolutely stunning. The food on the tour was excellent! I would definitely do it again! The staff are super helpful, and... more

My husband and I are Australian and were on our third trip to Vietnam,we decided would just find a hotel when we got to Hanoi. I did some research on the net before we left but knew there were many hotels in and around the Hoan Kiem Lake in the old quarter of Hanoi. On arrival we went to three... more