Stayed here on business and found the room clean and in working order. Enjoyed the Hang Bong location very much, but my stay was not a smooth one. The only window in my room was directly in to the hall by the elevator (not into the elevator shaft as my 2 colleagues room were, but into the hall, so no... more

Deservedly no 1 on TripAdvisor (as of July 08). Nothing is too much trouble for the staff at this wonderful little hotel in the centre of Hanoi's Old quarter. Friendliest service and best value we experienced in Asia. This is not the ultimate in luxury and isn't meant to be, but its very functional, with a clean room, comfortable bed,... more

We had a five night stay at Elegance 3 and found it to be great spot ...very well located at the edge of the Old Quarter, well-appointed and very clean, with an excellent staff. This fairly new hotel has a staff which is friendly and helpful, only too willing to assist, with nothing being 'pushed' or 'promoted'. They happily arranged... more

A truly elegant hotel in the Old Quarters.Great location, fabulous room, terrific service, courtesy, and service orientation by all the staff members right from the Hotel Manager to the doorman....Keep it up. On one of the nights there was heavy rain and a major power failure in the neighbourhood.Which meant no aircon and lift.The way the staff esp their Manager,... more

I stayed at this hotel for 4 nights in mid June. I had a nice room with a comfortable queen size bed not on the street. Room was quiet. Breakfast was tasty as was the room service I had one evening. Staff was very friendly and helpful. Location of the hotel is perfect with shopping and restaurants nearby. Computer with... more

Great hotel in a great location and the staff were excellent Peter W -Noosa Qld more

This is a very pleasant boutique hotel in the old quarter of Hanoi. It's very close to the major sites and very comfortable. It appears to have been opened recently so the furnishings are new and the hotel is in very good repair. What really sets this hotel apart, though, is its service. The hotel made reservations for us for... more

This is a great place to stay. Conveniently located in the city of Hanoi and very close to the fantastic silk stores. The staff is helpful and very friendly in any way: booking train tickets, trip to Halong Bay and giving good advice! Upon arrival we received a welcome drink and got already some information about Hanoi. They make you... more

We stayed at the HE3 for 3 nights and couldn't really fault anything. We arrived late any used their transfer to the hotel. Unfortunately too late to find anything to eat nearrby. We had booked a junior suite and a triple room but unfortunately couldn't have the junior suite for one of the nights so had 2 rooms at the... more