I spent a week at the Toledo and couldn't ask for more from a hotel. The staff, from reception to house keeping and security, always greeted me anytime they saw me. They recommended a driver for two days to get me to Omm Qais and other sited and I think I got a friend for life rather than a temporary... more

Good value hotel in Amman. Staff are very helpful, although in the "Jordanian" way. The rooms are somewhat tired and run down, but this is a 3 star property and excpectations cannot be too high. If in Amman I would stay here again. Good location and taxis cheap and easily available. Extra points for the fact that the hotel arranges... more

The staff (particularly at reception and security but also housekeeping) were the friendliest and most helpful i have ever come across in any hotel I have stayed at. Nothing was too much trouble and we were often greeted by name. Helpfully they do not take payment on booking and were extremely understanding when I had to initially cancel my booking... more

I stayed at the Toledo for 4 nights, after reading all the good reviews about it. I really am not pretentious or a snob but this hotel certainly has problems regarding service and cleanliness. I asked for a twin room as I was with my mother and upon checkin we were told they only had rooms available with a big... more

Our hotel room was of a high standard. Clean with a good bathroom and plenty of hot water. The hotel has no smoking rooms. The room service food was good and western food was available (burgers and chips which makes a change from hommus). The breakfast was good and included pancakes. The hotel has an internet room and shop. The... more

We booked into this one through the travel agent (Atlas Tour) and I think they got a good deal. Stylish lobby, staff are friendly and we got an early check-in (probably with the effort of our guide) at 10:45am. Rooms are a bit small but as a 3-star I think this is acceptable. Bathroom is small and water pressure not... more

Considering other hotels in Jordan that don't cost much, this one was pretty good. We got the room for free with the wedding and it was fine. Its not a five star hotel but we liked it. everything is spacious and the staff cares about you. If you are traveling on a budget, then this is a good choice, but... more

My wife and I stayed at the "Toledo" for a total of eight nights in January and February 2008, with a visit to Petra inbetween. We had booked directly with the hotel the previous year; although no deposit or credit card details were required to secure the room, all was in order when we arrived. We asked for a change... more

While the foyer is quite glitzy the rooms in the hotel are far from slick. While adequate they are quite run down. Also the location is not really convenient or close to many restaurants. It's fine but next time I'm in Amman I will be staying elsewhere. more