I agree with many of the other comments listed. The staff are friendly but the monkeys aren't! The menu is pretty similar every day and upgrading to Gourmet package is simply not worth it. The rooms are basic but humidity means that the bathroom smells damp and because of all the salt water the towels are a bit on the... more

staff good but very poor hotel . same food most days some kind of curry and dry sponge for desert . monkeys a pain you cannot sit on the balcony and we got attacked by some when walking in the grounds and had to get help from the gardeners . the bathrooms and towels smelly . very body wanted a... more

I too was very worried when we booked this holiday especially after reading the reviews on here but when we got there it was a whole different story. Don't get me wrong if you are expecting European style 4* you are going to be disappointed but who goes on holiday to stay in a room? But if you want a... more

a sad hotel good staff but always begging more

I filled myself with fear reading all the reviews about this hotel and at one point was considering cancelling!! Unfortunately the time I booked saw Kenya experiencing a few problems with civil unrest - we were not advised to leave the hotel - so spent 6 days confined to its grounds. One thing perplexed me (and frustrated me towards the... more

Hotel – Rated according to ‘shields’, not stars. Quality was very standard. Possibly the general quality of Kenyan hotels are much worse than e.g. a standard hotel in Spain. 3 pools; one with a bar in the middle, which was very nice. Cats and Green Monkeys also were everywhere. The rooms were fine but not great as we had to... more

We are so glad that we dismissed the negative comments that have been written about this Hotel and Company. We found the Hotel to be clean, and comfortable, although a little tired. We booked the Gourmet and Deluxe packages. Dining in the different restaurants was a good experience with a varied menu. We found both these packages to be value... more

the hotel shanzu, which is in the african safari club was so awful, that we moved out tha first night,the toilet pan leaked the hand basin was broken, the a/c and fan did not work properly, it was very uncomfortable to try to sleep in the room, no hot water on the broken basin, only hot salt water on the... more

it was a surprize 20 wedding anniversary gift from my husband a flying safari with asc we have been to africa a few times now and love the country the people and the diversity of it all flying is definately a luxury we had never thought we could afford but me man came up trumps this sounded the trip of... more