This hotel is located in South Jakarta behind the Blok M shopping mall. It is on a relatively quiet side street and rooms at the back have good views back towards the centre on the city. This was our first stay in a Sofitel hotel and I was excited to try a new hotel chain. Our first impressions were good.... more

Hotel looks pleasant and european from the outside. Inside all marble, beautiful flower arrangements, small balconies etc etc. Staff very helpful. I was sharing with a girlfriend, twin beds and we had a small overstuffed chair. Not huge but enough space. Bathroom very clean and modern. Lovely cafe/bar on ground floor with nightly live singer and piano player... great for... more

Very disappointing ! Tiny rooms, average service, cleanliness to be improved... The building looks very nice from the outside, but once you're inside it's a whole different story : old school decor, cheap equipment, little facilities. more

Jakarta hotels operate in a challenging envirnoment as meticulous hospitality has occasionally been overtaken by terrorist outrages. A hotel is only as good as the people in it and the Gran Mahakam has heart. Even if communication can sometimes be difficult, something good shines through that words dont describe. Some critics would rate a hotel on the plush of the... more

My Indonesian friend made a reservation for me. While Blok M is knon as a very active but noisy neighbourhood, this hotel was a oasis. On arrival, a glass of orange juice was served while a receptionist was checking me in. While the building looked old, it was well decolated and maintained. The room was relatively small, but again, very... more

I would say that in general the quality of hotels in Asia is superior to that of Europe or America. And the Gran Mahakam is not exception: I stayed there for 4 weeks and everything was perfect. I travel a lot for business and have little patience for poor or incompetent service. But there is no such thing at the... more

Service at this hotel was excellent overall and the food at the main restaurant for breakfast and dinner was nicely prepared. The variety of delicious Indonesian dishes was a pleasant surprise to this first time visitor. In this part of town (South Jakarta) this seems to be the best hotel and with the horrendous Jakarta traffic, proximity to your destination... more

I spent 3 weeks staying here while on contract for my company and was hugely impressed. the Hotel was beautifully laid out in European style and a lot more compact than some of the huge hotels you find in Jakarta.the rooms were comfortable ,spacious and very clean. The staff were among the best trained and friendly I have ever met... more

I stayed in this hotel for 10 days and it's been a great experience. POSITIVE (+): * very nice and clean rooms, good housekeeping * perfect buffet breakfast, separate non-smoking area (where the buffet is so very convenient) * friendly staff, eager to speak English and always helpful * nice club/disco in basement * security * cable/satelite TV channels *... more