Clean & tidy, I stayed on the executive level, pool is good. Not worth paying the extra to upgrade to executive floor for the few benefits. 1) Free cocktails between 6-8pm, but is all waitress service, 1 girl serving & the service is slow. Food is buffet type, and is nothing special. 2) Laundry to the value of S$18, however... more

We booked this hotel for (what was meant to be) our one night stop over en route to Thailand. Initial impressions are good, the lobby and reception area were nice and lively. Reception was cold and could not be described as friendly or welcoming. The rooms are nice and large and very well appointed. our room had very high ceilings... more

We originally had a superior room booked for 6 days however these rooms have a quirky little feature of a large porthole between the bed and the bathroom, ok if you are travelling alone or if you want to watch your companion on the loo (not my cup of tea but hey each to their own). We upgraded to one... more

We stayed in the Orchard Hotel as part of a SIA stopover package. The hotel is in a great location easy access to attractions, shopping and restaurants We arrived early in the morning after a long flight and we were given a room immediately, we requested a non-smoking room, however the room smelled like someone chain smoked in there for... more

Location: Good location, located on one end of Orchard Rd, a 5-10 min walk from the MRT station. Service: Average, not impressed. From check-in to check-out, I don't think I saw one smile from the front desk staff and barely heard any Hello's or Good Morning's. Bell staff were the friendliest and always offered to help when concierge were busy.... more

We booked two nights at the Orchard as a stopover en route to Australia. Specific requests were made for an early check in as we arrived at 07:00am following a 12 hour flight. The receptionist simply was not interested in this and advised us that a three hour delay was the best they could offer. There was no duty manager... more

This hotel is a perfect location if visiting Singapore for a short time. I have stayed here a number of time on business and found it to be very comfortable. more

Stayed in the Orchard on return journey from NZ/Aus. Had two nights on the way out and one night on the return. Hotel is large and very busy, business travellers, airline crew, delayed flight passengers and many stopovers. Staff were friendly and the rooms were clean and well maintained. We were travelling with 3 children which the hotel couldn't really... more

Having just completed a 12 Day Cruise from Hong Kong To Singapore visiting Vietnam, Cambodia and Thailand, it is always a comedown leaving the comforts of the luxury ship and checking into a hotel! To soften the effects I booked an Executive (Club) room for the 3 nights at the Orchard Hotel before returning to Dublin. Yes, the three nights... more