I'm giving this a five star rating even though the rooms are a little dated and not overly luxurious. The bed and bedding was very comfortable and high quality though. I only stayed for one night. I arrived on a red-eye flight from the U.S. at about 9:15 a.m. I had booked a very good rate prepaid ($136) and had... more

Stayed here for 3 nights March 16th to the 19th, 2008. Beautiful lobby and very kind welcome by all staff. Simple check in and very nice porter helped us with our bags. Room was very nice, roomy, excellent view across city, we were on the 15th floor. Bathroom needs some TLC as floor needs to be replaced or at least... more

We really like this hotel as a place to stay. It is centrally located and within walking distance of the arty Bella Vista zone. Our room was compact but well designed and our view across the city (on the 16th floor) was outstanding. Most of all, the staff at the hotel were very polite and very professional, particularly in the... more

Good security. The staff was friendly and always seemed to be smiling. We didn't speak any Spanish but they always seemed to find someone who could help us. Breakfast in the dining room was most convenient. more

We stayed here for 2 nights and on the first night we were in the Executive Lounge access rooms and the second in a suite. Yes the rooms need updating but the attitude of the staff makes up for it. The lounge breakfast was great. And also the management went out of their way to let us order room service... more

We stayed for 2 nights. I was a bit surprised about the decor for a Crown Plaza, it was a bit old fashioned instead of modern. PROS Great location, close to subway station also if you like to walk, u can walk to just about all the major attractions (15-20 minutes) and markets Supermarket nearby Free internet use in the... more

Great view of the city, room large, clean located in the centre close to every thing. more

The good: Very friendly and professional service at the reception. Free parking. Pretty good location. Not so good: Rooms need some renovation. Internet free, but very slow over phone line. more

I felt welcomed to this hotel the minute my cab pulled into the driveway. The hotel is located in the business center and is in walking distance to restaurants. This hotel is safe with fantastic security. The rooms need to be updated but I had room 2008 on the Club floor and it was spotless clean and very comfortable with... more