We arrived in Dubai airport, checked-out and then expected a driver from the hotel to pick us up. My wife and I, together with our baby, had to then ask someone at a kiosk for help, who was very kind to call the hotel, who unfortunately said the pick was not on their computer system. We then took a local... more

This hotel is fabulous- Check in was hassle free, the porters were great, the staff were amazing, they were there to wait on you hand and foot. And as for the hotel- We loved the room! No complaints. They even knocked on the door one night and gave us free sweets! Yum! The pool was small, heated and great! One... more

stayed for 4 nights 1-4 april. Hotel was pleasent and staff ok, no extra bed in room and then the hotel wanted 150 dirhams per night £22.50) so my daughter slept on the sofa she is only 5 and this was adequate, Taxis requested at the lobby were hotel taxis and very expensive the staff were reluctant to flag local... more

Stayed here for two nights....overall a good experience. Nice room...even though we had booked a triple the extra bed was not there on arrival (at nearly midnight). Booked hotel taxi from airport in advance....disaster finding it took over 40 mins! Discovered they hike the price...the journey with them cost 70 AED. The return journey in a local taxi, and the... more

Arrival was good, a guest relation officer called Anna was so cooperative, the rooms was fine, the DND sign was out of order, the toilet seat had a wooden cover, and the cleanliness of the room was fine. more

recently stayed at the metropolitan hotel for the week of chritmas staff were brilliant there was no job to difficult. the hotel had free bus to the mall of emirates certain times of day which would also pick up at different times. they also did a bus to there sister hotel that had its own private beach. (well worth going... more

This is a nice hotel located in the city. It has just turned 10 years old, which makes it one of the older ones in Dubai. It is still in good condition with an attractive foyer, nice roof pool and a selection of restaurants. We booked a non-smoking, double deluxe room. However, we were given a twin room. We asked... more

I had to leave Abu Dhabi and come early to Dubai but my reservation at the JW Marriott was 4 days away, so my office reserved this hotel for me. I loved it - great location for walking, nice rooftop pool, excellent overall hotel done in the style of the Waldorf or a classic European hotel. Not a complaint to... more

Stayer for 4 days in Dubai. The hotel experience was excellent. We were greeted with hot towels and orange juice on arrival. The staff were exremely pleasant and helpful. Our breakfast was included which was lovely with a wide variety of choice. There is a pool on the roof top which is lovely and there is a bar by the... more