Okay, so this is a nice hotel with good rooms and everything but the staff is bad and unhelpful. Breakfast buffet is good and internet connections are nice. Plus its centrally located, very close to Bus Fernandez which is one of the best buses to take to Puerto Natales (if you are going to Torres del Paine). Its walking distance... more

a very professional hotel, that happened to lose my internet reservation placed from their web site. Keep those numbers folks. however, they made up for it quickly and honored the rate on the reserved suite. I could see the embarrassment on their faces at the blunder. First glance at this hotel reminds one of landmark hotels in many large cities... more