My wife and I spent a night at the Borgata without the kids as a quick getaway. After reading many reviews complaining about the rude front desk, I was expecting a nasty check in experience. We arrived about 2:30 on a Saturday and waited on line for about 15 minutes. All the desk staff I witnessed were very courteous including... more

We went for a girls night out, but it was ruined by the extremely RUDE staff at the Borgata. There were quite a few times that the staff treated us disrespectfully and when we approached management about the situation they were unfriendly and basically blew us off. One of the managers actually insulted me personally so it's obvious they do... more

Definitely not worth price and will not be staying again. For the style and class of this hotel (or at least what they’re aiming for) I expect more. The reason I pay extra to stay at nice hotels is for the extras and better service. This hotel fails on multiple levels. My main issues: (I won’t even list all the... more

stayed for business meeting and it was basically okay. The atmosphere and design are exceptional. The service is average. The problem here is that they nickle and dime you for everything and they are not very flexible when it comes to business meetings. We had five meeting rooms to set up and they waited until the last possible moment to... more

I bought my parents a gift certficate to the Borgagta to eat at one of their fine dinning establishments. Since then my father has become very ill (CHRONIC pancreitis). I asked if I could do a take out dinner, I live 1/2 hr. away and would drive down there to pick it up. They said NO, I even spoke with... more

My husband and I stay here a couple times a year. We have a comp card so we have free room offers. The rooms are spectacular! The hotel is beautifully decorated. The bathroom showers are spacious and so relaxing! The hotel gives you lots of free toiletries too! The Homestead is a incredible restaurant. It's expensive, but nice to splurge... more

stayed for a weekend in april. everyone was rude and had attitudes from check in to valet parking to concierge. I tried to make special arrangements for Club mur mur for 2 months, they dont return phone calls, they dont call back after they already have told you they will, and rush you off the phone when you finally get... more

This short trip was my present to my husband for his birthday. He LOVES Santana (I do too) who happened to be playing on his birthday in Atlantic City (1 hour 1/2 drive from where we live). My husband had been to Atlantic City before, I had never been. HOTEL: After looking at the different hotels (frankly, many reviews scared... more

Booked our stay through a last minute booking site for about 10% less than the Borgata's website advertised. We got upgraded to a smoking suite because they didn't have any more non-smoking standard rooms. The suite was very nice and resembled the ones shown in the "Traveler's Photos" section of this site. The room didn't have a noticeable smoke odor,... more