On arrival to the hotel the staff were friendly and showed us to our room come in with us and showed us elements of the room. Spent all of our days by the Aqua Bar pool, Thanks to Mohammad and Mahmoud for saving our beds every day and cleaning sunglasses and handing out cold towels. The staff were very friendly,... more

I stayed at the RGV from 15th-29th june with my partner. We had a great time and would recommend this hotel. The staff were all really nice, helpful and could not do enough for us and made our stay enjoyable. On arrival we were upgraded to a deluxe room and was escorted to our room within minutes of arrival. However... more

We stayed at the RGV hotel for 2 weeks on a bed and breakfast basis. The hotel itself was beautiful, the reception area was stunning and kept immaculate throughout and the grounds and gardens were all equally beautiful. The rooms however do need a little updating. They are perfectly clean and adequate, but being that it is advertised as a... more

just camme back from stay at renaissance best hotel iv stayed in mohamed our waiter for the week couldnt do enough for us and hanny the towell guy both these guys made our stay unfogetable will be going back next year only one complaint wine too expensive more

My girlfriend and I booked independantly. We arrived at the reception at about 10pm and were dealt with pretty promptly, although the reception staff were quite curt. We were dislodged by a Russion tour leader who pushed his clients infront of us for more urgent attention. We were then left wandering in the hotel foyer without a full explanation what... more

It’s an ok hotel. We had to change the kettle 4 times; the washing machine door was almost impossible to open. Be careful of the all inclusive, it’s not. Most of the drinking areas are extra, the 1 bar that was free you didn’t want to be there for more than 5min. My biggest gripe was the internet, we had... more

Well where do I start? It's roughly 20 mins from airport at the end of a loooong line of hotels right on the end of Ras Um Sid. The entrance is beautiful and very elegant with lush gardens, the lobby is really big and a lot of marble!! We arrived about 6.30pm. We were escorted, after a minute or twos... more

Well where do I start, we arrived at the hotel at tea time checked in quickly and were then whisked at speed to our room, we had booked a family room which was a real wow. We were down by Acapulco Joes by the pool and it was fab. The steps certainly get you fit by the end of the... more

myself and 2 pals (all females in our early 30's) have just returned from this resort. There is some positive things to say but to be honest we felt that the staff completely let the place down. If you fly with Panarama from Dublin you do not receive a hot meal (6 hour flight!!!!) and it takes 45mins to get... more