We arrived very early in the morning but was told our rooms would not be ready until14.00hrs. But the hotel gave us the option of using rooms to get our beach wear and change, to enable us more comfort. We were able to use all the facilities and the wait did not seem so arduous when you are sipping an... more

This review relates to our (that's me, Steve, and Jan) second visit to Cidade de Goa. So, as you would expect we liked the place enough the first time to return. Our arrival at the hotel was a real surprise, they remembered us! Nearly everyone from porter, guards, to management were genuinely pleased to see us. We had 2 weeks... more

The Cidade was a nice hotel to stay at. Set in peaceful surroundings. Rooms were nice and clean at all times Food was always nice, although quite pricey!!! Hotel could do with bigger pool, we never really got a chance to sit around the pool on our stay. The beach is a bit of a disappointment, there are no sun... more

I would say that this place is terrible. The staff really dont know the absolute meaning of the words "CUSTOMER SERVICE". We just stayed there for 3 days and it was so so so bad!!!!. I dont think this is any kind of a Star hotel because most of the star hotels know to treat their customers courteously. We took... more

My husband and I and two of our friends stayed at Cidade de Goa from 16th to 24th February 2008 to celebrate my 40th birthday. We found the hotel and rooms to be well kept and very clean and the staff polite and friendly although the service could be slow. This is not a 5 star hotel but it does... more

We enjoyed our stay at the Cidade de Goa and in Goa in general. There was a decent amount of things to do and we easily filled a week. I read all the reviews before I went and I think we were in the shabby but quiet end of the hotel. Our room was a little tired in appearance but... more

Cidade e Goa Hotel, Goa - 16th-2nd March Fantastic holiday.Seems strange that the only negative comments on the Cidade de Goa are from Americans. The only downside to the holiday was the beach. Not allowed any sunbeds or umbrellas and water wasn't clear at all which spoilt it as we had to travel by taxi to spend a day on... more

Good - By the beach - Varied activites, things going on at hotel Bad - Hotel nothing like their website pics - 3 star hotel stated as 5 star and very expensive - Old half of hotel has dillapitated rooms, leaking AC's, many with no views etc. - Big hotel and always busy - so they don't care about their... more

We stayed at this beach resort in Dec 2007 with family.Let me make you future travellers aware that this is a 2 star service claiming to be a 5 star resort.The staff is not trained in Customer service and Management is absentee or they don't care.I think the people running this hotel are very wealthy and don't care.They spam the... more