We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

The Laguna Resort & Spa

The Laguna Resort & Spa
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 113 reviews
113 Reviews
5.0 of 5 stars
75
4.0 of 5 stars
21
3.0 of 5 stars
7
2.0 of 5 stars
7
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 37 hotels in Nusa Dua
Description: Contemporary Balinese Resort Hotel; set in lush landscaped grounds on the southeastern shore along Nusa Dua beach.
  • Address
    P.O. Box 77
    (formerly Sheraton Laguna Nusa Dua)
    Nusa Dua, Bali 80363
    Indonesia
Check Rates: $232 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 112 traveler reviews
  • What to Expect:
    • 4.5 based on 88 reviews Rooms
    • 4.5 based on 87 reviews Service
    • 4 based on 87 reviews Value
    • 4.5 based on 88 reviews Cleanliness
    • 4 based on 24 reviews Pool
  • Recommended For:
    • 60% based on 104 reviews An amazing honeymoon
    • 50% based on 104 reviews Older travelers
    • 40% based on 104 reviews Families with young children
    • 30% based on 104 reviews Families with teenagers
    • 20% based on 104 reviews Young singles

Reviews of The Laguna Resort & Spa

( 1-10 of 113 )
Jul 18, 2008
2/2 found this review helpful

It seems that the Laguna hotel gets overwhelmingly positive reviews. I agree. I spent six nights there with my wife and 8-year old daughter in June 2008. In our view (very subjective of course), it does not make sense to stay anywhere else in Nusa Dua. I do not know what the rooms at the other hotels are like, but... more

5 of 5 stars
Melbourne, Australia
Jul 11, 2008
1/1 found this review helpful

My husband and I have just returned from a six night stay in Bali. It is our 6th visit to Bali, and we usually stay in Nusa Dua at the Nusa Dua Beach Hotel, but this time, as we didn’t have our children (ages 7 and 10) with us, we decided to go up a notch and stay at the... more

Jul 10, 2008
2/2 found this review helpful

The Laguna staff delivers 5 star service and the amenities are better than the other hotels in the Luxury Collection. (I know this because I met a girl staying next door at the Westin and she said her room did not even have a bathtub!) Upgrade to the lagoon access room - there is nothing better than walking onto your... more

Jul 9, 2008
2/2 found this review helpful

Just got back from two weeks at the Laguna. Beautiful place, would highly recommend. My partner and I went + our good friend. We thought Bali was nice, but the hotel is what made it for us. Pools everywhere and landscaped such that something beautiful around every turn. Great beach and constant service everywhere inside and out. Restaurants are good.... more

5 of 5 stars
Gold Coast
Jul 4, 2008
5/5 found this review helpful

This review has been written with a critical eye, by a retiree, enjoying life with his wife. Please remember that any and most reviews are the personal opinion of the writer and no one review should be taken as gospel. A report of our Bali Airport arrival is at the end of this review: Arrived at the hotel 2300hrs, to... more

4 of 5 stars
Washington
Jun 30, 2008

I picked the Laguna for the first two nights of our honeymoon on Bali. In hindsight, we should have stayed longer to enjoy everything this very nice resort offers. As others have said, the grounds are superb with a lagoon running throughout. Lots of pools to jump in, as well as the ocean. Staff was very nice and helpful and... more

5 of 5 stars
Perth Australia
Jun 29, 2008

Have just returned from this wonderful resort and had a truly relaxing holiday. The resort,its eversmiling staff, the beautiful landscaping and the wonderful meals were all faultless. We have travelled the world and never found a hotel/resort that matches the Laguna. more

Jun 28, 2008
1/1 found this review helpful

Excellent hotel. The staff really made our stay special, they cannot do enough for you. It is out of the way a little, but we found that after doing a full day touring around Bali it was also nice to have a days relaxation in the complex. The only slight negative if I had to pick, is there is no... more

Jun 27, 2008
0/7 found this review helpful

The Laguna Resort & Spa was a total let down. We expected better service and the room shows its age. Tacky decor with staff and service to match. If the price was reduced by 75% it would be a start. Not very impressed. more

Management response from
melipan, David Cuddon - General Manager

Dear Sir/Madam, Greetings from "The Laguna Resort & Spa, Bali, A Luxury Collection Resort"! I trust you had a smooth landing at home and have returned to the busy routine of daily life after your recent holiday in Bali! Thank you for taking the time to posting on-line feedback through www.tripadvisor.com which I have just received. I am extremely concerned...

Jun 26, 2008
1/1 found this review helpful

Actually, I don't have enough words to subscribe it... It was our honeymoon vacation and it was really really fantastic! From the very first moment we were there, everyone was so friendly! We had the feeling we were the prince and princess there... The resort was super! Big rooms with a lot of luxury, a whole SPA-center, and the swimming... more

Reviews of The Laguna Resort & Spa

( 1-10 of 113 )
Travelers Who Viewed This Property Also Viewed
Location: Nusa Dua, Bali
$228*
Check Rates
Location: Nusa Dua, Bali
$199*
Check Rates
$221*
Check Rates
*Average price
Write Your Own Hotel Review
Been to The Laguna Resort & Spa? Share your experiences!

Do You Own The Laguna Resort & Spa?

The Laguna Resort & Spa Address

P.O. Box 77 | (formerly Sheraton Laguna Nusa Dua), Nusa Dua, Bali 80363, Indonesia