We stayed at this hotel for eleven days with four other couples and two teenagers. The location was simply sensational. Right on the beach and walking distance to all the attractions of Phuket. The pool was great, very clean and there were always plenty of sun lounges available. There is a pool bar that was handy but a little expensive.... more

Stayed 5 nights in April here and had a great stay. Organised taxi service pickup from Phuket (an hour away) was there to meet us and our arrival at the hotel was met with a nice welcome drink. We were a little concerned on arrival that the entrance and foyer wasn't as nice as what we expected and started to... more

After an entire day of travelling we arrived at 8pm local time only to be told that the air conditioning in our room was broken and we were being moved for the night (in other words they were over booked)... they moved us to a hotel down the road- Graceland... the hotel was lovely, beautiful pool, nice room etc... only... more

I booked this hotel through Asia Rooms and got an excellent price for a Junior Suite room (approx £43 per room per night)- the room was excellent, spacious, with large seating area and semi separate sleeping area. The air con worked very well, although a little noisy. Our first night we were "upgraded", like others, to an Andaman Suite because... more

Well its so true about what you see is not what you get, when we arrived at the resort we where told our room would not be ready until 2pm, this I understand and realise is standard check in time. So when it got to 4.30pm I as you can understand where a little pissed, first I had missed a... more

Firstly, this hotel is in the 'best' location! Right on the beach and at the end of Bangla Road, close to everything! We had a junior suite booked, but on arrival they had none and informed us that we had been upgraded! The room we got was an Andaman suite, which was definately no where near as nice as the... more

the hotel is located just minutes from Bangla road, the main shopping strip, and on the beach. for such a prime location, the price of a room per nite is considered quite cheap, or at least from the website I booked it from. if you feel like shopping/pubbing/clubbing head down the front exit, turn right and you'll reach Bangla road... more

My partner and I have just returned from 12 nights at the Patong Bay Garden Resort in Phuket, Thailand. This resort is not 5 star by any means, but if you are looking for a place where you step from the Pool straight onto the beach - this is it. The staff at Patong Bay Garden were forever helpful, the... more

I left the room when the housekeeping maid came to clean the room. I left my handphone for charging in the room. When I return later that day, my handphone was missing. As no one else could have entered the room beside the housekeeping maid, i lodge a complaint to the hotel reception. Later the housekeeping manager came to my... more