This is a very badly managed hotel. They rarely deliver on their promises. The staff are very offhand. For a Sofitel, it's a real disappointment. I would never stay there again. more

We recently stayed at the Sofitel Saphir Palace, June 28 - July 3rd. My husband and I arrived and was immediately greeted, our bags were taken aside. The reception met us as we were seated, offered tea, and promptly check us in to our jr. suite. We were given suite 441 on the 4th floor, amazing spacious room with a... more

I thought that the hotel, on arrival was quite tired and run down looking, no atmosphere. Unpacked and went to meet the Thomson rep, Anthony, for the Welcome and Whats On meeting to find him surrounded by angry holiday makers, their reason was that the pool had been emptied ( 2 days prior to our arrival) we had not been... more

This is a splendid "five star" recently-built hotel in the newest part of Hammamet, Jasmine. Our sea side rooms had a lovely view across the dual carriage way to the beach and sea. Noise was not a problem in winter but could be very disturbing in summer. The pleasant rooms (some 220) had duvets on the beds and when we... more

Me and my boyfriend have just returned from our stay at Sofitel yesterday. After reading all other reviews I did not have a high expectation of the hotel or resort but was still willing to have a good time. Let me start by saying that we had a great time and truly relaxing holiday. My first view of Sofitel was... more

My husband and I have just spent a week at the Sofitel Saphir and wonder if we stayed at the same hotel as some of the other reviewers here. We were almost put off going by them! Our opinion - the hotel itself is definitely 5 star! The reception/lounge area is impressive and stylish. The rooms are spacious and smartly... more

As it was said before, dont get fooled by the reception and bar area. Rooms are not more than ok, and what should be the best in a five stars hotel, the service, is really, really poor. First day I called the room service it took me around 30min and two calls to get a bucket of ice (I guess... more

First a comment about Yasmine Hammamet which should be borne in mind.This is a custom built resort comprising a large number of hotels and a nice marina with a good number of restaurants .There is also a reconstruction of a Medina with restaurants and a souk which is worth visiting if you do not mind the persistent hassle.Other than these... more

I have just returned form a business trip to this new hotel. Set in the rather sterile area of yasmine hammamet , this hotel only opened 3 months ago. It is very plush. The public areas are large and airy , well lit and very comfortable. When I can figure out how to , I will post the many pics... more