I have stayed four times now in the Hotel Okura for business. It is conveninet for both my office and my clients. I have been booked in the South WIng all four times. AIRPORT: From Narita take the Airport Limo Shuttle Bus. 1.5 Hr trip and you will be dropped off right at Okura's door. Cost 3,000 Yen (approx $25... more

I have recently come back from a 5 night stay in the Okura. This is a real old school hotel: immaculate rooms and service, spotless, efficient etc. If you want a modern boutique type set up, this is not for you. But if you want to be transported back in time, where service was the most important aspect of a... more

This hotel runs like clockwork. The standard of service, whether it be in a restaurant, room service, laundry or pressing is immensely high. I like the slightly old-fashioned but pristine decoration of the public rooms. more

There is nothing not to like of this perfectly preserved and wonderfully retro Euro-style hotel that epitomizes exceptional Japanese service. It all works flawlessly and the location is wonderful - a short walk to the royal family's Palace, though perhaps a bit too close to the US Embassy. This is a hotel for when you don't care about the price... more

Hotel Okura is very nice. Staff is polite and we are entertained their clothe, for example yukata. I go to Hotel Okura every summer vacation because we can see and enjoy variety of drawings and pictures. The limited art gallery is interesting. I saw ukiyo-e when I was a high school student. This is one of good point about Hotel... more

I stayed 10 nights in the Main Building at the Okura this past November, and this was the 7th time I've stayed at the Okura during my dozen or so trips over the past 25 years. I always look forward to returning to the Okura, and it feels a bit like coming home after a long absence. I just love... more

This is my hotel of choice when I go to Tokyo on business because it is relatively inexpensive, is very conveniently located and very well known. I usually come away reasonably satisfied despite the age of the hotel and size of the room. I stayed for 4 nights this time round and overall, it was fine but there were 2... more

I am surprised to see so many positive comments about this hotel. It really is nothing special and the service is actually quite bad. I have spent the last week in the South Wing (the newer - opened 1974). I'm sure that the hotel was worthy of its 5* rating in 1974, but it seems that not a thing has... more

We stayed in the Main Building for 3 nights (4 days) in mid-April. My husband's business connection made the reservation at a corporate rate. The room was ample, with a good bath and amenities. The queen size bed was firm but comfortable. The hotel is huge, but as others noted, well-marked with signage and there are always staff to help.... more