As I have previously written, I do appreciate the Four Seasons and Ritz as hotel chains. The Four Seasons Tokyo at Chinzan-so does not disappoint, and has a beautiful Japanese garden just outside. As with all Four Seasons, this property is extremely well kept, and the service level is high. Combine traditional Japanese service with Four Seasons and one should... more

Another great Four Seasons hotel. Service was excellent in the tradition of Four Seasons. Room was much bigger than I exxpected, bathroom was also amazingly sized. The one problem that I encountered while staying there was the thin walls can make some unneeded noise in the middle of the night, if you know what I mean. Otherwise, very good hotel... more

The Four Seasons at Chinzan-so is a hotel built into a stunning complex that features a beautiful Japanese garden. We were there last December, and the experience of staying there was one that I will not forget. The room was spacious (size-wise, on par with any 5-star Western hotel) and clean. The bathroom was opulent with a huge tub, separate... more

My husband and I stayed at the Four Seasons Chinzan-so during Christmas in 2002. (Sorry for submitting such an old review but we'd like to share our pleasant experience.) The hotel is a bit far from the city but its surroundings well made up for it. It is located in a historical Japanese garden, which is perfect for taking pictures.... more

My family stayed on property for Sakura 2007. We had an amazing garden view suite, which was large and comfortable. The service was impeccable. The gardens are breathtaking. While the hotel is a five minute walk to the train station, it is a lovely river walk. I never minded that a bit! We prefer the quiet after the intensity of... more

We have stayed at numerous Four Seasons Hotels domestically and outside the USA. We return because we feel we are getting cutting-age service and accomodations. We thought the room at the Chinzan-so was comfortable with the prerequistite ammenities but we had spend a few days earlier in the week at the Park Hyatt. The contrast was telling. The Park Hyatt... more

This is a wonderful hotel that is far superior to an average Four Seasons in the US. The staff got out of the way to assist me with my incessant questions about restaurants and my travel arrangements. I did notice that they almost always have at least one staff who is a native speaker of English on duty. (All of... more

This was the first place we stayed at on our trip to Japan. I was so impressed with the whole experience at this establishment. I was overwhelmed with the service which still exists in this country. The people here were very friendly and polite and their can do attitude was refreshing. The food at this hotel was outstanding! Everything I... more

I travel to Tokyo for business extensively and had stayed in several hotels in Tokyo. Four Seasons at Chinzan-so is my favorite. It is a home away from home and in the last 2 years have spent 30+ nights there. I choose to stay at this hotel despite the proximity to the office. I appreciate the fine service at the... more