A good location but away from the main town....quite a disappointing beach.The rooms are small and run down.The whole place needs an urgent makeover.The service and courtesy is almost mechanical. The location inside the rainforest is good and the food spread quite elaborate.The spa experience was good. more

Just returned from the Berjaya Beach Resort, due to the many bad reports we were apprehensive about our choice before going, however this is a fantastic resort with a fantastic location. It is an unbelieviable wildlife experience, if you don't like wildlife and are looking for entertainment this is the wrong place for you. We upgraded to a deluxe chalet... more

When I read some of the reviews before leaving for my holiday I was a bit worried. However, I was glad that I read that some of the rooms were outdated so as to set my expectations (my room was not dirty by any means) . We were in the delux chalet (next row of rooms behind the chalets that... more

We just come back from Berjaya and stayed in the Junior Chalets on water for 3 days. The room and view is great, clean and tidy washroom, with comfortable and large bed. The shuttle service is acceptable; we need to wait outside for around 5 minutes. The beach is clean and very few people swimming in the morning. We do... more

We booked this hotel expecting some premier services according to the premier asking price for the chalets above water. We wanted some nice relaxing place that would pamper us with some nice Spa and beautiful natural surroundings. We have travelled extensively around Asia and stayed in good hotels so I would say we are quite familiar with the kind of... more

We stayed in a stardard room and that's what it was. We where at the far end of the complex. Our room didn't get much much sun so it was a little dark. The bathroom was clean but needed decorating and new tiles. The bed was comfy and clean. The breakfast was not very good at all. There was not... more

General overview: The hotel is very nice, the rooms are also great, at least premier and executive rooms, the people working there are friendly and efficient, but the price is ridiculous, it's way too expensive, so everything that is not included, is not worth it in the hotel. The pool is very nice, the view and the walks in the... more

We stayed at the Berjaya from 28 May - 2 June 2008....we were 6 adults and 3 kids. I had read a lot of negative reviews about this hotel especially the "Superior and Delux" rooms. We had therefore opted for the premier but did not get it and were given a Superior Room/Cottage. I was ready for a fight!!!!!! However,... more

Well where do I start? The 3 week stay in June and July of 2007 was absolutely fantastic. The food was great, the people freindly and helpful, and the accomodation and setting simply stunning. We travelled via Kuala Lumpur and after a long journey (around 18 hours in total!) we were absolutely knackered. Luckily the journey went smoothly and transfers... more