The White Swan is certainly a nice and impressive hotel, but I feel like its best days are far behind. The facilities are outdated, especially the rooms. At first we were debating whether or not this was for a "rustic feel", but I've decided that its simply outdated. Charging for Internet was a big letdown. The breakfast buffet in the... more

We stayed in the White Swan Hotel for three nights in early May, having been booked there by a Chinese Travel Agent whom we know and trust implicitly. The building is striking and the greetings of the porters as the taxi drives to the door just a touch overwhelming. Details take a little longer. The reception area is just so... more

We heard that this hotel was fantastic, several people had told us that it was one of the best in the city. Being member of leading hotels we thought that it would be excellent. Wrong! When we arrived the lobby was very nice, the check-in was relatively fast, but then we got to our room, what a dissapointment !! The... more

When I booked into the hotel I was quite impressed by the reception area - very nice indoor waterfall with lots of koi carp. Unfortunately, it all went down hill after that. Firstly, they had virtually no staff on reception so i was waiting for 20 minutes to check in. I booked a king size bedded room, they didn't have... more

Our stay at the White Swan Hotel was very pleasant. We thought the service was very good, including pick up at the airport and our drop off at the train station for our trip to HK. The gals who did this led us straight to the waiting room. As you may recall, the main train was a mess with travelers... more

We stayed at this hotel while adopting our daughter. The amenities were extremely helpful for a traveling family. There was even a toy room sponsored by Mattel that had toys for children of every age and gender where children could bond with their new parents This hotel was wonderful. It is both cultural and Americanized, the rooms were very nice... more

My mother and I, along with my newly adopted 2 year old sister, stayed here for about 5 days. It was awesome. The room seemed insanely spacious after Taiyuan. The beds were somewhat hard, but if you wear yourself out having fun in China, you won't care. And they're not that hard. I hate to tell all the people who... more

When I planned my trip to China, I chose the White Swan becuase it is a member of the "Leading Hotels of the World". I thought this would be the best way to be sure to stay in the best hotel possible in Guangzhou. Unfortunately I found out this is by far not the case. When I checked in, I... more

Stayed here for the reason most Americans do, adoption! This is a wonderful hotel all away around! The only down side is the rooms are somewhat small and the beds are hard, but I like hard beds so that wasn't a problem for me. The service at this hotel is like I have never experienced before, It is not like... more