We stopped here in May 2008 for 2 nights. On check in the large sparkling foyer gives the air of oppulence. However this is not the case in general. The dining room had dirty surfaces, there was inadequate staff at breakfast and there was only 1 toaster of which half the elements did not work. Smoking is also allowed in... more

We stayed here for two nights on a group tour. Out of all the hotels on the tour this was at the bottom of the list though it was quite acceptable. The room was quite big and clean and comfortable even though the beds were a bit hard. We had a passable meal in the restaurant and it was very... more

Stayed as part of our Kuoni - China Highlights tour. Perfectly acceptable hotel with all the expected facilities. Although it is out of town, a taxi into town costs only 80p including tip. Very easy to get around and very safe. more

Agree with some other reviewers--the hotel was OK, but not great. A good point was the gift shop. A terrible point was that the front desk staff was fairly clueless at check in and especially at check out. They had no idea how to successfully operate the credit card machine, or what to do to close out the transaction (and... more

We stayed in this hotel as part of our Kuoni tour of China. We had ben warned that hotel standards in Xian were not as high as those elsewhere but there were no problems at all with this hotel. it was clean and comfortable with all the expected facilities. Breakfast was good and sevice was with a smile. more

We visited Xi'an on an escorted tour with Kuoni, and this was easily the best hotel we stayed in. The lobby made a good first impression - clean, marbled, great giftshop with lovely goods not too expensive (but haggle), a replica of one of the bronze carriages from the Terracotta Warriors. The bar is also in the lobby, and this... more

Stayed here as part of my China tour. Bedroom was very small. The hotel was outdated and needs renovation. I understood from someone in the hotel that it used to be a Mercure hotel but they got rid of it because it did not meet Mercure standards anymore. (Mercure recently opened a brand new hotel in Xi'an). The staff in... more

We stayed here as part of a China tour, so I cannot comment on value for money as it was included in the tour price. We found our room clean and reasonable, not as large as some on our China tour, but perfectly acceptable. The public areas were good and very spacious and the music in the foyer in the... more

Clean, good food (western and Chinese), friendly and helpful staff, well-stocked bar. Wish we'd stayed here longer! more