A very good hotel, great facilities. Connected to conference centre, Starhill Gallery, Marriot and across the road from Pavillion Mall. Varied eating/drinking options in the vicinity, as well, shopping. KLCC is a 10min walk, and Bukit Bintang on the doorstep. Nice lounge club, but this is a smoking area, which is a pity. Good Internet connectivity. more

We originally booked a Premium Junior Suite for 2 adults and 2 kids (3 & 1 yrs old) to stay for 3 nights. Upon arrival we were upgraded to a 2-bedroom suite in the Residential Unit as our room of choice was not available, which was a fabulous start to a fabulous stay. When we however wanted to give our... more

A truly good place to stay. The hotel is showing it's age a bit however it was still fantastic with great rooms, brilliant bathrooms and floor to ceiling windows for a great view. Breakfast was good but not the best. Staff were great and made you feel welcome. Do not let the ladies cross the link to the Starhill gallery... more

The service was sensational. The location was central to KL. Everything about the place was first class. more

My husband and I stayed here for 3 nights in May 2008 on holiday, followed by a trip to Langkawi. On arrival we upgraded to a suite as it was offered at a fairly low price. The suite was nicely decorated (although generic - you could have been anywhere) spacious and with everything you would need. We particularly liked the... more

This was our first trip to Malaysia. Right from the time we landed at the Kuala Lumpur Airport till the time we arrived at the hotel... nothing but a 'WOW". Our airport transfer was prearranged by the Hotel...We had a lovely stay at the Ritz Carlton...everything was exceptional...We throughly loved our room. The staff was so warm and service so... more

Outstanding service, fabulous rooms, friendly staff...what more can one ask for... We stayed here (myself, my wife and 2 kids) for 5 days and each moment was enjoyable. Food choices, though limited within the hotel, were supplemented by the series of top quality restaurants at the connected Starhill Mall. Breakfast spread was nice and large. The pool was on the... more

It was definitely an excellent stay as we were greeted by a very pleasant face. Our room was surprisingly upgraded and the room was beyond expectation. It was immaculate, spacious and the bed was the most comfortable bed we've ever slept on! Breakfast in the morning was also excellent. Staff was friendly and efficient and the food, especially the fresh... more

I stayed at The Ritz Carlton KL for two nights and I really enjoyed my stay. The service was good. There is a gourmet shop nearby called Carlton Gourmet, where you can have something to eat and drink. The interior of the hotel is nice. I love the white wood panelling - it's quite European. Clean room, linens etc. The... more