After arriving off a long haul flight from the UK, and getting a transfer to the hotel, we were looking forward to a nice hotel, with good views. We weren’t disappointed, the staff were very welcoming, and the hotel was elegantly set out. Checking-in was easy, we were upgraded to a suite. The lift to our floor the 32nd floor... more

Well as some have said the Pan Pacific has had a name change and is now the Seri Pacific, the name was fine what the hotel did need to change was the carpet and the chairs in my room, they were dirty and this was a great shame cos this could be a nice hotel with a bit of TLC.... more

We are regular travellers to Malaysia and have always been impressed with the warmth and hospitality we receive whenever we are there whether it be Western or Eastern Malaysia. However, on this trip we made the mistake of staying at the Pan Pacific (now called Seri Pacific) despite having read the earlier negative reviews. Having stayed in the Golden triangle... more

Stayed at the Pan Pacific KL at the end of May/beginning of June this year following a beach holiday in Penang. The location although towards the north of this relatively compact city was a good location, even though the busy areas of the golden triangle and chinatown areas are a 10-15 taxi ride of similar LTR ride. But these areas... more

We stayed at the Pan Pacific KL on late Jan, on their club level rooms. I booked it because the price was such a good deal for a 5-star hotel, and after reading the reviews on this site. But after the stay it became aparent why it was so cheap. On arrival at the hotel, they couldn't find our reservation,... more

We stayed in this hotel for one night. The room was big and there was a separate bath and walk in shower room. We were on the Pacific floor which allowed us to use the Pacific lounge on the 30th floor for free coffee, tea and soft drinks through out the day. Breakfast was also served in the lounge with... more

Stayed three nights on way to a 31 day tour of Oz and New Zealand. Very acceptable hotel . Luggage delivered within minutes. Staff very attentive. Had one Special Evening buffet which was really excellent . Not a breakfast person so no first hand knowledge. As stated in the brochure the proximity of the rail network worked wonders for shopping... more

Just stayed on and off for 11 days at this hotel , i had in the past found it very good value for money , but i am sorry to say it does not seem so good any more. Also noticed that there did not seem to be so many europeans staying there as before . The breakfast each day... more

I actually have a rather mixed view of this hotel. My first visit (December 2005) was all positive. My second experience was not quite as positive. My room's mini bar was empty. There was garbage on the floor behind the bin in the bathroom and the light in the bedroom cupboard wouldn't turn off. On the positive side, the staff... more