Have just come back from 7 nights at this hotel and would happily return for another 7! Spend the money on a junior suite on the business floor-with the exchange rate it is fantastic value for money especially in comparison to the ritzy neighbours like the Westin and Traders. This includes breakfast upstairs in the business lounge, juice, water, coffee... more

Just left the hotel today. Since nothing to do at night, I'll just write the review while still remember the detail. The hotel is located right behind the Pavillion, which I believe is quite new. It was not there when I went there in 2006. We stayed there for 5 nites, and left just on the day the Mega Sale... more

Stop over for 3 nights on way to Oz, Not great on arrival, after travelling for 16+hours no family room available as promised, in fact they dont even have one!! beware as Travel Agent was told they do. Also they tried to charge us for one persons breakfast which we had already paid for! Apart from that, good clean hotel,... more

Very good hotel the pool is a bit small but its ok. the food in the hotel is quite expensive so its better to eat out. its situated in an very exclusive area so its quite expensive in the area around the hotel. there is a monorail station that is situated about 5 mins away(walking). Hotel staff are very friendly.... more

We stayed at Novotel in 2 occasion, both was for 2 nights. We arrived KL late and as a good start our room was ready for us, check in procedure was hassle free . Come to our room, surprised to have a room with partly view of Petronas twin towers and it looked maverlous at night. Our room is a... more

Me and my husband visited KL for our 2'nd honeymoon, we booked the hotel for 4 nights though the call center 3 months in advance and we got 1 night free with voucher we've got from our friend. The hotel was new, clean, and modern. The front desks were not friendly, SMILE PLS........, they dont get to smile a lot... more

Being a hotel club member, we happily checked into business floor for two nights. The business lounge on 28 floor has pleasant staff and check-in was fast and we had our welcome drinks with a view of the city. Location is great for shopping but the traffic conjestion probably scare most businessmen away. Dinning is OK in hotel but range... more

Stay here for a few nights in May and found it to be a perfect base to explore KL. Its right near all the major malls and attractions - KLCC, pavillion, star hill malls - with tehre superb shops and restaurants - all only a short walk away. China town/colonial area / little india - is a short taxi ride... more

The service in this hotel is really great. First, i booked the hotel thru its own website thru the no change-no refund policy. We were planning to go on the F1 weekend last march. but sad to say, i had an medical emergency 2 weeks prior to the date we booked. I contacted the hotel and asked if we can... more