The hotel is well located, just in front of the beautiful Copacabana. Rooms are spacious (we stayed at a junior suite, with a little family room, kitchenette). The view is spectacular. My friends told me that the sight from the pool area is worth to see. Personnel was very attentive, but we encountered some problems: the safe never opened again,... more
Management response from
pestana, MANAGEMENT ASSISTANT
Dear Customer,
Thank you for choosing the Pestana Rio Atlantica Hotel.
We very much appreciated your comments about our services and staff. We regret, however, the situation about the safer and phone calls.
We hope to welcome you again not in the distant future.
Very Truly Yours,
The Management