We have the most unfortunated experience of having to stay at this resort for our church camp. Despite sending numerous emails and phone calls to advise the resort on our set up, their staff simply didn't care. Each time we call them, they told us that they're busy and promise to call us back, but never will. The customer service... more

I am very upset about this hotel because it spoilt my holiday. My family and I travelled all the way from Penang to Air Keroh in the hope to relax and enjoy ourselves in the hotel. However we were very dissappointed. First the room was big but dirty. The balcony was not accessable because of birds stools everywhere. The side... more