I've stayed at the Intercontinental Shanghai Pudong many times. This was the first time I have stayed there in a few years, so I wasn't sure what to expect. But it is the same ol' Intercontinental. The check-in was swift and efficient. We upgraded to Club Rooms for a little more in price. this gave us free internet access (normally... more

we stayed here for business for almost two weeks. should have spent the extra to upgrade. the room was very nice (other then draft from stairwell door they kept leaving open that was right next to our door- made the room rather chilly). the resturant had everything you would have wanted - the pastry counter did leave something to be... more

Have stayed here about three times a year since it opened. This most recent stay was a disappointment. The hotel lost power three nights in a row in the middle of the night. Coming from the US, you are awake in the middle of the night so quickly looked outside to see if it was just the hotel or more.... more

I've visited the hotel several times, mostly for the wonderful buffet dinner at the hotel...It is amazing, perhaps the only good food I find in China in my 3 trips there annually. Finally found a decent rate there (It was about RMB1000/night versus the usual RMB1500 that I usually see). The room was clean, bathroom was spacious...But the decor seemed... more

I'm not sure why but my experience differed greatly from those below. I certainly didn't get the English speaking taxi service and on 3 different occaisions had to call the hotel whilst driving around Shanghai in circles to get the receptionist to explain to the driver and as for the concierge calling us by name, mmmm, not me. I actually... more

Stayed for seven days. We upgraded to the club level to have access to meeting rooms and free breakfast and happy hour (only 200 RMB upcharge per night). Being a group of six with reports to write every night -- we enjoyed the happy hour and tasty treats (on two nights, this constituted dinner), supported by a wireless connection. Room... more

This is my second visit to the Intercontinental in Pudong. Many things change in a few months in Shanghai, such as the demolition of the handy major supermarket closeby and the reopening of the subway station with another line added. However the Intercontinental does not change. It remains a consistent five-star property. A simple example of the customer care culture... more

Stayed on the Club floor and was upgraded to a suite which was enormous. The Concierge Desk at this hotel is very well organised, and friendly. I would stay here again. more

This may be a strange review but I must mention the fact that this hotel has the most amazing Banana Bread I have ever tasted. It can be purchased from their restaurant on the ground level. You must try it even if you don't stay at the hotel. Trust me, it's so good. more