We first stopped at the Quality when we arrived from a long flight from the UK via the States. The next morning we had a very early start so our opinion was quiet neutral about the hotel. On our return nearly three weeks later I can understand other reviewers comments. We arrived again late evening after a long drive. The... more

We got sick on the food at the hotel restaurant, but the manager didn't believe us! We had traveled around Costa Rica for 15 days, and stayed at hotels that cost less than 1/2 the price of the "Quality" Hotel Real. We ate in many inexpesive restaurants and never had any problems. Ah, the irony-- for our last night we... more

First off I would like to remind people reading these reviews that customer service in Costa Rica is not part of the culture, so I am reveiwing this comparing this hotel to others I have stayed in here in San Jose. The hotel is very clean, fairly new, and reasonably tranquil. The staff are friendly and I felt management does... more

We booked here to be close to the airport for our flight home after driving around the country. I called for directions from the Dennys by the airport. I repeated the directions back to the employee and was told this was the easiest way to get there and was pretty direct. The instructions involved only two turns after exiting the... more

Modern hotel with facilities for the business traveler. The room is OK, TV, no safe in room (have to pay a fee in the front desk to use the hotel safe), a business center (a bit expensive the internet use, about $ 14 per hour). Courtesy breakfast with coffee, teas, juices, frech toasts, nothing special or remarkable. The hotel have... more

Just stayed here and it was OK. What they call a junior suite is a normal room in the rest of the world. Rooms are clean and have air-conditioning (window units, rather noisy) and cable TV with English channels but no rooms safe. There is a pool which is nice although the water was very cold and it backs up... more