I stayed at the Herradura for seven nights while attending a conference at their convention center. I really enjoyed my week at the hotel, although I wish I could have seen more of the beautiful country of Costa Rica during my stay! The staff was very friendly and helpful. I booked two excursions through the Grayline tourist office. The Noches... more

I stayed for a conference in July of 2008, and was there for 8 days. I flew in early to see some sights before the conference started, and I was very pleased with the tours offered through the hotel. They seem to use Grey Line. However, it seems that there is a constant problem over the time of pick-up. But... more

Spouse and I and 36 others stayed here 3 nights as part of a tour. Staff and bell-boys seemed overwhelmed (or incompetent). Stayed two nights at start of tour and 1 night at end. On the last night our luggage did not come to room in 45 miniutes - I went to the lobby and got it and brought it... more

We were already booked into this hotel when I read the online reviews, the large percentage of which were really negative. I was tempted to change our plans, but stuck with them anyway. And I'm really glad we did. This is a beautiful (well, beautiful for San Jose) hotel, with excellent service, great food and really reasonable prices. Staff was... more

from the time we arrived to try and check in and they couldn't find our rooms, to the horrible food and worse service in the Med restaraunt, to the security guards who made you feel like a crimnal in your own hotel this was a terrible place to stay. We were attending as part of a conference and had packages... more

I want to share our absolutely perfect stay at this fabulously run hotel. Everything could not have been better. We truly felt as though we were in paradise. Waking up in the morning to the birds singing at our windows and looking out at the beautiful surrounding mountains. Next big decison was which pool to jump in for our morning... more

As frequent business and leisure travelers, my wife and I have had the opportunity to visit many different properties both within and outside our United States. I write this review because we especially enjoyed our week at the beautiful Ramada Plaza Herradura while I attended an International Symposium at the Ramada Conference Center. The conference center was large, well equipped,... more

We were on our Honeymoon and we had to stay there for 1 night due to being overbooked at our hotel Merlia.(Great Hotel)next door. It's started bad from the time we got there. It's took us over 15 minutes to check in,because they couldn't find us in the computer. A Wedding was going on that night and we went out... more

I registered a large group for a weekend stay. It took 4 weeks for the hotel to provide me with a final bill reconciliation that was thousands of dollars less than what they initially claimed the group owed. The hotel management refuses to communicate with me, nor will they correct their few remaining bookkeeping errors to reduce the charges. I... more